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Comfort Inn & Suites – reviews, photos

2.0 of 5
831 Congaree Rd., Greenville, SC 29607
Hotel amenities
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Ranked #30 of 61 hotels in Greenville
3.5 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    15
    8
    4
    0
    7
Date Rating
Charlotte, North Carolina
Top Contributor
58 reviews 58 reviews
Reviews in 21 cities Reviews in 21 cities
63 helpful votes 63 helpful votes
“Welfare Hotel?”
1 of 5 stars Reviewed 11 January 2012
4
people found this review helpful

This place has so many apparently homeless people partying in in the rooms and the side entrance/ parking lot, I believe it may be being utilized as welfare housing.

We couldn't sleep because of the loud talking and gathering, we booked a non- smoking but was told none were available when we checked in by the much less than helpful young blonde lady at the desk, and it appears this hotel caters almost exclusively to the heavy drinking/smoking crowd.

Calls to the desk about the late night noises only appeared to annoy the same lady, we could tell it was business as usual and nothing was done about it.

Thread bare sheets, lukewarm hot water and run down furnishings in the rooms also contribute to a bad experience.

At one time, I recommended this hotel but it has gotten progressively worse this past year, so I no longer do.

Your best bet is to pass on this one and pick another, there are plenty close by.

Room Tip: Nothing near the side parking lot entrance
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  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Canton, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“internet stinks”
3 of 5 stars Reviewed 29 December 2011
2
people found this review helpful

Ive been staying at this hotel for over 2 years and if you need internet good luck Several laptops and same results, either no connection or if you do get connected it will only be that way for a little while. Luckly i bring my own however i shouldnt have too.

Room Tip: bring you own internett no matter what room u get
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, NH
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
61 helpful votes 61 helpful votes
“Great experience, great value”
5 of 5 stars Reviewed 18 December 2011

Great place to stay. I didn't have any of the problems of the previous reviewer. The refrigerator in my room was nice and cold, and everything was very clean. Fridge and microwave worked great, wireless internet was easy to connect to and very fast. Nice adjustable shower head with a massage option. Nice breakfast area, and they didn't mind me taking a bowl and some utensils in the evening. Great location and value. I would stay here again.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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aiken sc
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Comfortable and convenient”
3 of 5 stars Reviewed 6 December 2011

This was my first time staying at a Comfort Inn and I was pleased. We stayed for 2 nights. Just a few minor improvements could be made: 1) Refrigerator seemed to be cool-wasn't cold enough, 2) Carpet was filthy-wore socks when walking on the floor, 3)Desk chair had stains on it-put a towel on the chair before sitting on it, 4)My trash was not taken out, 5)Housekeeper did not leave us any washcloths the next day. Called desk and I had to go downstairs and get the washcloths myself. Didn't feel that I should have to do that, it wasn't my error. But nevertheless, I got them 6)The pillows were really soft and small..had to use 3 to get comfortable, but the bed was comfortable, so it worked out. Customer service was ok. The location of this hotel was excellent. Convenient to mall and restaurants. Bed comfortable and bathroom clean. Would stay here again.

Room Tip: We were on 5th floor and it was nice and quiet.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chapel Hill, North Carolina
Senior Contributor
34 reviews 34 reviews
Reviews in 28 cities Reviews in 28 cities
10 helpful votes 10 helpful votes
“A solid choice in the GSP area”
4 of 5 stars Reviewed 16 November 2011

When booking a one-night stay, it seemed like the GSP area has a lot of marginal hotels, so I picked this one based on price and perceived quality based on Tripadvisor reviews. For the price paid, I think it's good value and I got a good night's sleep. Being familiar with the area, I also selected this Comfort Inn for its location, a 5 min drive from many stores and restaurants on Woodruff Rd and 10min from downtown. The room is quite spacious, if not very new. Some parts show their age (furniture, bathrooms) but certainly good enough, and the breakfast area is renovated. Would I stay here again in the future? Probably.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Comfort Inn & Suites

  • Comfort Inn Greenville
  • Greenville Comfort Inn
Address: 831 Congaree Rd., Greenville, SC 29607
Price range (per night):* INR4,194 - 4,585

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