We enjoyed staying here. Very convenient to Highway and restaurants.

Date of Stay: 12/28/11
Nights: 1

2 on a scale of 10

0 - Cleanliness: Checked into room 311. Pulled back sheets for walk-in inspection. Hair. Decided it was late and I could live with it. Pulled back other bed. Hair. Went to front desk. I appreciated the fact that the front desk clerk was very apologetic. Moved to 309. In 309 there was matter on top of bed that six-year old daughter described as a "piece of (charred) bacon." Pretty nasty. Did not re-complained. Felt like the entire room was nasty from that point on.
10 - Security: Seemingly OK, but fairly remote location
8 - Rate: Fair
? - American Owned: Unknown, but think not
10 - Front Staff: Great - Brian?
10 - AC: No complaints
8 - Electrical Outlets: Enough, but not convenient
2 - Location: Very off-the-beaten-path, almost desolate
0 - Property: At 10:45AM (prime checkout time) one of the two luggage carts was being used in the lobby directly in front of the front desk as a garbage cart piled with three black 45 gallon garbage bags as employee cleaned breakfast area (photo not shown for blurry), two towels in room were very holey (photo), both pool gates hanging off hinges (photo).
? - Restaurant: Did not use
10 - TV: good
5 - Parking: Parked in the street since only available parking was in a back lot. This may have been OK, but because of the remote loacation of the hotel, I was not comfortable leaving my vehicle away from the building.
? - Phones: Did not use
0 - Beds/Pillows: Nasty
5 - Microwave/Fridge: Did not use, but noticed that microwave was the push-button type that requires a learning-curve to use rather than a simple turn-dial.
10 - Elevators: No issues
? - Ice/Vending: Did not use
7 - Lobby/decor: Standard
10 - Smoke/Pets: Seemed to have a policy enforced
? - Business Center: Did not see one, but assume that there was one.

Stayed here thru a booking with Hotwire...three star hotel for $47. Property is clean, close to I85 without the traffic noise. Many restaurants within walking distance. Asked for and was given a room on the first floor...122. Room very clean, bed comfortable, flatscreen tv that was small. Complimentary breakfast was adequate.

Would stay again and recommend to others. The one person working was very nice.

We were given Room 401 on the top floor. As I walked down to my room, I passed the ice machine that was IN THE HALL (not in a nook) and thought, "Wow, I'm glad I'm not in the room next to that!" (Oh, if only I knew that a room by the noisy ice machine would have been a better option!) Room was basic and clean, but old (80s wallpaper in bathroom, TV not flatscreen).

Went to sleep. Was awakened at 3:30 a.m. by an extremely loud jackhammer sound that was literally vibrating my bed. Went into hall and discovered sound was coming from stairwell. Opened door and saw some sort of compressor machine on the floor making the racket. Went back to room, called front desk, and said, "Are you aware that there's some sort of machine making an incredible noise in the stairwell?" Clerk says, "Oh yeah, that's part of our sprinkler system." I say, "So this is a regular occurrence?" Clerk says, "Yeah, that room is terrible and I try to avoid giving it to people." I say, "You're telling me that you knowingly gave the worst room in your motel to a Gold elite member who is 5 nights away from Platinum status?" He says, "Well...it wasn't me, it was the evening clerk who did it."

Humph. The only reason I didn't give the hotel one star was that I emailed the manager, who refunded our money, so at least he demonstrated good customer service in that aspect. But combined with the fact that the rooms in the center of the hotel are next to the world's loudest ice machine, this hotel was just plain unacceptable and in my opinion, not worthy of the Fairfield name. Also, the nearly $100 price was ridiculous considering what you get.