Everything was going fine until about 3:30 in the morning when I felt something crawling on my face. I wiped it off and jumped straight out of bed. My husband got up and turned the light on and we started looking for the insect. We found a huge cricket which crawled up under the mattress so I made my husband lift the matress to make sure there no colony under there. As my husband lifted the mattress he felt something and there was a used condom under the mattress. So we went to the front desk to complain and they said they could not give us another room so I asked if they could just clean it and put new sheets on. The guy at the front deks hands ME the sheets and says "I'm not housekeeping" and told us to put the sheets on ourselves. My husband slept in the chair and since i am 6 months pregnant I tried to just curl up on the end of the bed for a couple hours. So the next morning we go out to the front desk to speak to the manager and they offered to give us $20 off our stay which was not good enough in my opinion. Then the owner came out and got up in my husbands face and started yelling at him telling him that is probably our used condom and that we just wanted to get our money back. Then he was screaming at us to get out when we hadnt even raised our voices yet!!!!!!!! Needless to say I did raise my voice and make a seen for all the guests eating breakfast before making our departure. I am shocked by the way they handled the situation and did ABSOLUTELY NOTHING about it!
- Comfort Inn Fort Mill
- Fort Mill Comfort Inn
- Comfort Inn Carowinds
