Everything was going fine until about 3:30 in the morning when I felt something crawling on my face. I wiped it off and jumped straight out of bed. My husband got up and turned the light on and we started looking for the insect. We found a huge cricket which crawled up under the mattress so I made my husband lift the matress to make sure there no colony under there. As my husband lifted the mattress he felt something and there was a used condom under the mattress. So we went to the front desk to complain and they said they could not give us another room so I asked if they could just clean it and put new sheets on. The guy at the front deks hands ME the sheets and says "I'm not housekeeping" and told us to put the sheets on ourselves. My husband slept in the chair and since i am 6 months pregnant I tried to just curl up on the end of the bed for a couple hours. So the next morning we go out to the front desk to speak to the manager and they offered to give us $20 off our stay which was not good enough in my opinion. Then the owner came out and got up in my husbands face and started yelling at him telling him that is probably our used condom and that we just wanted to get our money back. Then he was screaming at us to get out when we hadnt even raised our voices yet!!!!!!!! Needless to say I did raise my voice and make a seen for all the guests eating breakfast before making our departure. I am shocked by the way they handled the situation and did ABSOLUTELY NOTHING about it!

I stayed here with my wife and baby on a long drive; I had no reservation--in fact this was the 5th hotel I tried before finding a vacancy due to a nearby lacross tournament. I got lucky though, as the King suite we got here was perfect for our needs--we could setup the pack-and-play for the baby in the living room and stay out of sight in the bedroom (he won't sleep if he can see us). It is the first good night's sleep we've gotten in a hotel in 10 months! :) The suite also unexpectedly had a two-person jetted tub.

The hotel itself is apparently between renovations; the new lobby and breakfast area is very nice, though the way it attaches to the rest of the hotel is a little strange. The first floor room we had is in dire need of renovation; it was spotlessly clean, but frayed on the edges. Also, I've seen (much) better TVs at local thrift stores.

Presumably nobody cares about the room though, as most people are going to be exhausted by a day at Carowinds, which is literally right across the street. There is also a Wendy's right next to the parking lot for a quick meal.

My son and I stayed at this facility June 19 - 21, 2010. We were able to check in during the morning ( A Saturday) which made it possible to freshen up and relax a bit before going to Carowinds. Our room was comfortable, clean and odor free. The sheets were fresh and there was no odor from the pillows. The amenities we as advertised and were all in working order (did not visit the exercise area though it was available). The pool and pool area were clean and well maintained as was the landscaping around the pool and the rest of the facility. The pool is at the rear of the facility shielding it from traffic noise and onlookers. The breakfast area was open from 7AM until 9:30 AM also clean and well maintained offering a selection of juices, breakfast beverages, cold cereal, bagels, toast, boiled eggs,sausage biscuits, yogurts, fresh fruits, muffins and danish. The dining area is good sized with plenty of chairs and tables available. The location is a bit of a walk to the theme park (200 yards to the parking lot - 3/4 mi to the North gate where season pass processing and Will Call is located) and requires crossing traffic but as close as one can get and still stay at a hotel. We found the staff to be friendly and helpful and with the Carowinds season pass rates, a good value. We will be returning again and would recommend this hotel to family and friends.

Ok stay---Its the closest Hotel to Carowinds (one could walk and save the $10 parking fee) the room had comfortable beds ,small refrigerator , and microwave---we had a leaky toilet so I had to get extra towels in the bathroom ---the internet was HORRIBLE sloooowwww !!! and so was the printing ---The breakfast was pretty good with sausage biscuits , waffles , muffins, and more --well maintain during the morning rush The staff was very nice ---- If you are going to Carowinds this will work but dont stay for a business trip