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Quality Inn at Carowinds – reviews, photos

2.5 of 5
3560 Lakemont Boulevard, I-77 Exit #90, Lakemont Business Park, Fort Mill, SC 29708 (Formerly Holiday Inn Express Charlotte - Carowinds)
Hotel amenities
Quality Inn at Carowinds
Quality Inn at Carowinds
Quality Inn at Carowinds
Quality Inn at Carowinds
Quality Inn at Carowinds
Quality Inn at Carowinds
Ranked #2 of 6 hotels in Fort Mill
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    15
    9
    2
    2
    3
Date Rating
Spartanburg, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Horrible Staff, OK Amenities”
2 of 5 stars Reviewed 26 April 2010
1
person found this review helpful

While traveling with my students, we normally find Holiday Inn to be quite a pleasant stay. But from the time that we entered this hotel, we felt extremely uncomfortable. We were given our room keys by the manager on duty (Chris) and was give a slightly warm welcome. After discovering that THERE WERE NO ELEVATORS IN THIS HOTEL, i was told that there were no more rooms avalible on the 1st floor for a student who has trouble with stairs. Later that evening, I went down to reactivate a room key and was told rudely by the same manager that she did not understand why the key had deactivated! Another collegue of mine explaned that she was rudely interupted by this manager while spreaking with another staff member. This hotel was o.k But if you stay here, please watch out for Chris!

  • Stayed April 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask unccrazygirl13 about Quality Inn at Carowinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janie Carpenter, General Manager at Quality Inn at Carowinds, responded to this review
19 October 2010
I would like to take this opportunity to "Thank You" for staying at the Holiday Inn Express Carowinds, I would also like to apologize for the inconvenience you endured while staying at our hotel. I can assure you that the situation with Chris will never happen again. I certainly would like for you to stay with us again in the near future and if I can be of any service to you or if you have any questions please give me a call at (803)548-0100
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville
1 review
1 helpful vote 1 helpful vote
“Great Hotel and Staff”
5 of 5 stars Reviewed 21 September 2009
1
person found this review helpful

I travel at least 3 or 4 times a week and stay in many different hotels, I always stay in 3 to 5 star hotels. The rooms were spotless and the breakfast was really good. But this hotel's staff really knows how to take care of their guest. The service here was the most upbeat and friendly that I have ever stayed at. I wish more hotels treated their guest as good as this one. Great job to the staff.

  • Stayed September 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington, Connecticut
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Would only Stay here again if I had no choice”
3 of 5 stars Reviewed 10 August 2009

I was a bit upset with my stay. Normally I don't have issues with hotels I stay in, but this was one of the worst stays I've had at any hotel. The A/C didn't work well, which considering the time of yr, you want it to. As for the bed, I've had better nights sleep on a Pull out couch or the floor for that matter. The Bathroom was very tight, and not easy to move around in. Finally, one of the guests decided the hallway was the best place to carry on a phone call. Not the fault of the hotel, but things just started to add up and this didn't help.

  • Stayed August 2009, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virgina
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great Value”
5 of 5 stars Reviewed 7 April 2009

Great Value and the Free hot Breakfast was a Delight. The hostess was super friendly. The rooms wew Clean and Fresh Linen

  • Stayed April 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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kingsport TN
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“A strong okay”
4 of 5 stars Reviewed 15 July 2008

This hotel was nothing to rave about but was perfectly fine. I could not find it via the Holiday Inn webpage and thought perhaps it had changed hands, but called the phone number and indeed it is still a Holiday Inn Express and I could get reservations. We had requested a non-smoking room and the first one we were given although it had a non-smoking sign smelled very strongly of smoke. We normally don't complain, but this was bad enough that we requested a different room. We were quickly changed and the next room was much better. The room was clean, good mattresses, mini fridge and microwave were a plus. The hotel was not very full, perhaps as a result the breakfast buffet was not well stocked but we managed. The lobby and breakfast area were attractive and staff friendly. The big plus is that it is directly across the street from Carowinds, however you should be aware that the Carowinds entrance road is long enough that you would want to drive in from any hotel. The outdoor pool was small but looked pleasant - since we had enjoyed the large pools at Carowinds we did not try it.

Once Carowinds tip - we had the season pass and looked forward to the 30 minutes early entry into the water park portion. You can get in early but only one slide is open and some of the little kid spash areasand no other attractions. You should definitely not waste your time going there until about 10:55.

There was also a Sleep Inn right next to the Holiday Inn and a Comfort Inn that was even closer to Carowinds (you would still have to drive). The exterior of both looked fine but we did not go in. There are a couple restaurants you could walk to from the Holiday Inn although we did not.

  • Liked — Location near Carowinds
  • Disliked — Breakfast buffet not fully stocked
  • Stayed July 2008, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Quality Inn at Carowinds

  • Holiday Inn Fort Mill
  • Fort Mill Holiday Inn
Address: 3560 Lakemont Boulevard, I-77 Exit #90, Lakemont Business Park, Fort Mill, SC 29708 (Formerly Holiday Inn Express Charlotte - Carowinds)
Price range (per night):* INR4,641 - 7,102

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