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Fairfield Inn Florence – reviews, photos

2.5 of 5
140 Dunbarton Drive, Florence, SC 29501
Hotel amenities
Fairfield Inn Florence
Fairfield Inn Florence
Fairfield Inn Florence
Fairfield Inn Florence
Fairfield Inn Florence
Fairfield Inn Florence
Ranked #20 of 39 hotels in Florence
3.0 of 5 stars 85 Reviews
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85 reviews from our community

    Trip type
Traveller rating
    15
    24
    24
    12
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Date Rating
North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Get bigger sheets please!!”
4 of 5 stars Reviewed 30 January 2012

The hotel was clean and quiet; good value for the money. Am not a big fan of exterior corridors, but there was not a lot of foot traffic past my window, so it wasn't too bad. However, the bottom fitted sheet was anything but fitted!! Woke up several times during the night to find myself face down on a bare mattress. UGH!! Tried several times to re-align the sheet so it would stay in place without success. While the mattress was comfortable, I wondered how many other faces occupied that bare space prior to mine.

Had the same experience in the Fairfield in Marion OH last year. Am reluctant to try another Fairfield property as I'm afraid I'll have the same experience. It's a shame because the hotels are clean, the staff friendly and the value is there.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask alchemistchef about Fairfield Inn Florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie Wilson, Director of Sales at Fairfield Inn Florence, responded to this review
1 February 2012
First of all, I would like to say thank you for staying with us and for the positive comments that you did make regarding the cleanliness, value and our staff! We truly appreciate your business and want to make you comfortable and feel welcome when you stay with us. As far as the issue with the sheets, I am terribly sorry you had this problem but I would like to inform you that this has been addressed. New and larger sheets have been purchased! We thank you for taking the time to give your feedback as we are only able to make changes and address concerns when we are aware of them. The Fairfield Inn in Florence has a new General Manager and we have made some really positive changes. Once again, I do apologize for any inconvenience you experienced while staying with us. However, I do hope that you will come back and give us another chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Augusta, Georgia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Surprised this is a Marriott”
3 of 5 stars Reviewed 29 January 2012

I stayed on the enclosed 3rd floor. The room was clean, but small. I'm surprised Marriott hasn't dropped this property. This has to be a converted motel and it looks like it. Definately not what you would expect from a Marriott.

Room Tip: If you are going to stay here, get a room on the 3rd floor.
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  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Mary1369 about Fairfield Inn Florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Terrible!”
2 of 5 stars Reviewed 24 January 2012

We thought a Marriott property would be pretty nice. We were wrong. Our room was tiny and smelled like urine and stale cigarette smoke (in a non smoking room). The bed was terrible and the room old and dirty. The only plus was the free breakfast which was ok. Thankfully it was only for one night.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CandJfromVA about Fairfield Inn Florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Glad it was only for one night”
3 of 5 stars Reviewed 19 January 2012

My husband and I stayed at this hotel as a stop over on the way to Charleston. We have stayed at other Marriott hotels before and always enjoyed this hotel brand. We read the reviews for this hotel and thought that since we were going to be on the 3rd floor, it would be ok. The staff was very nice, and the bed was comfortable but the drain in the bathroom didn't work properly, I did not like the motel feel and the breakfast was not good. My husband looks forward to the waffles and I don't know what was wrong with the batter they provided but the waffles tasted awful.
With all the options in the area, I felt like $75 was way too much for this hotel. Because of this stay, I will not stay at a Fairfield Inn again.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ilovechris4eva about Fairfield Inn Florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“This is a Marriott???”
1 of 5 stars Reviewed 19 January 2012

We most always stay at Marriott properties and have stayed at several Fairfield Inns. Arrived here after a long motor trip and checked in. First shock was the lobby ... small and kind of old. Took elevator to second floor and found ourselves outside on a balcony to get to rooms (started getting really suspicious). Found room and opened door and was amazed!!! Room was so tiny, we thought it was a closet. Seems like this property was an old Holiday Inn or something. We immediately went back to desk, cancelled and found there were Marriott Courtyard, Spring Hill and Residence Inns across the street. Went to Courtyard where we got a good rate (only $20 more than the ancient Fairfield) and had a good night. We e-mailed Marriott the next day and were informed that the "Fairfield Inns" are mostly old properties and the "Fairfield Inn and Suites" are newer, larger ones. We will not make this mistake again.

Room Tip: Clean and OK, but tiny rooms and small. You get what you pay for.
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  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AlanW02 about Fairfield Inn Florence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Fairfield Inn Florence

  • Fairfield Florence
  • Florence Fairfield Inn
  • Florence Fairfield
Address: 140 Dunbarton Drive, Florence, SC 29501
Price range (per night):* INR4,306 - 6,543

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