Be sure to check your bill very careful when you check out . I stayed here Labor Day weekend did not check my bill until i got home . What i found was that i was charged everyday for the safe in my room even though i didn't use it , i went back and checked their website and saw where this safe if free even if you do use it . I have contacted them several times by e-mail and phone , all promised to credit this back to my card . Its been 30 days and they have yet to do it .
They must change manager's there every two weeks because i have been in contact with two so far and now am told that neither works there any longer , left a phone message for the new manager , if they have one and have not gotten a call back . Now i will go over their heads to correct this problem , i refuse to be ripped off . Would not stay here again if it was free !!!
- Quality Inn Conway
- Conway Quality Inn
