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Comfort Suites at the University – reviews, photos

2.5 of 5
2480 US Hwy 501 East, Conway, SC 29526
Hotel amenities
Comfort Suites at the University
Ranked #1 of 9 hotels in Conway
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    10
    11
    2
    2
    5
Date Rating
Sarasota, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“WORTH THE STAY”
5 of 5 stars Reviewed 22 September 2010
1
person found this review helpful

I made a quick trip to Conway to visit a family member and did not have a reservation. I stopped in and asked if I could look at a room before I decided to stay....The staff was friendly and very pleasant and had no problem showing me a room before I booked. She showed me a room immediately and as soon as I saw the room I took it...clean, clean, clean and I am fussy. This hotel is very, very clean for not being brand new....The staff on both days were pleasant and kind. A continental breakfast is served and the area is very clean and many things to choose from...i noticed a high chair and a booster for families that travel with little ones...a nice plus is a flat screen TV to catch the morning news and weather while you enjoy your breakfast. If you visit Conway please take the time to go down town to church street,,,great little town. This is also a young collage town. Love it. Anything you want, they have..The beach is not far and in easy driving distance.....If you eat anywhere in Conway you must eat at “Rotelli's”, if you don't, your lose....They are open 7 days a week and have delicious food and amazing services....I begged the owner to open a restaurant on the west coast of FL.....lunch specials are outstanding, dinner is to die for and their pizza rocks!!!

  • Stayed September 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JMR914 about Comfort Suites at the University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
“Smelly....”
2 of 5 stars Reviewed 3 August 2010
1
person found this review helpful

We stayed at this hotel June 24-25, 2010 while attending our daughters orientation at Coastal Carolina University. Since we didn't know the area, this hotel was close to the campus.
Our room was damp feeling and smelled moldy/mildew. There was an obvious water leak and damage in the room at the ceiling in the corner of room. The grossest part was that the bedding on the sofa bed was wet/damp when we opened it up! Had to call front desk to get "dry" sheets, blanket, pillowcases and then after a long and late day of traveling,have to make the bed up. The front desk staff are friendly, but the rooms really need to be addressed!
There are very few hotel close to the campus with out going into Myrtle Beach, which with the traffic on 501, is not a great option when on a time schedule. Unfortunately this hotel appears to be the best of the bunch closet to the school.
Could be a nice property if the problems they have are corrected, until then, eeewww! As the parent of an entering freshmen, who will be needing a place to stay in town frequently, are there any cleaner choices out there?

  • Stayed June 2010, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask pilotswifecincinnati about Comfort Suites at the University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clint Williams, General Manager at Comfort Suites at the University, responded to this review
21 September 2010
Please accept my sincere apology for the problems you experienced during your stay. Our renovations were severely delayed by the demand of the summer months. We have been very busy lately repairing any damage in the rooms. We have also painted the the rooms and had a "knockdown" texture applied to the walls. We will have everything completed by October 10th! Very soon after, we will begin our corridors and breakfast area renovations. I am glad to hear your daughter chose to attend CCU, we are a proud sponsor and preferred hotel of the University. Please feel free to contact me directly in the hopes I can remedy your experience!
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Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great Budget Hotel”
4 of 5 stars Reviewed 6 July 2010

Everything was great--comfortable, good location, plenty of parking, clean. My only complaint is that the free continental breakfast was not well-stocked at all. Consider going to a restaurant and paying for breakfast.

  • Stayed June 2010, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lisatravels4608 about Comfort Suites at the University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago
1 review
1 helpful vote 1 helpful vote
“Needs remodeling”
2 of 5 stars Reviewed 1 June 2010
1
person found this review helpful

I have stayed at and been happy with several Comfort Suites properties in the past until now. This location is at the stage where it needs to be remodeled or re-branded. Upon entering the room it had a strange smell of mold/mildew which we discovered was originating from the air conditioning unit. The furniture and carpeting had several stains and housekeeping obviously doesn't pay attention to the little details (layer of dust on the TV & microwave, corners of rooms not vacuumed, etc).
Having paid extra for a "whirlpool room" I was disappointed to find out that this was simply a single person jetted tub in the already-cramped bathroom - unlike my experience at other locations that actually have a dedicated whirlpool.
The breakfast room is about half the size that it should be. Since most people didn't have anywhere to sit they were standing along the serving area or hovering around waiting for a seat. This seemed to occur during the whole visit.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask freddie219 about Comfort Suites at the University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
riverview
1 review
“Great Hotel”
5 of 5 stars Reviewed 11 January 2010

The staff their were awesome, when we got their the front desk greeted us very kindly, it took about a minete to check us in.. when we made it to our room it was very spacious and very clean. Breakfast was great . They are close to plenty of resturants and shopping centers. i was very satisfied. I would recommend this to anyone looking for great hotel with a great staff and very nice rooms.

  • Stayed October 2009, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask torito1990 about Comfort Suites at the University
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Additional Information about Comfort Suites at the University

  • Comfort Suites Conway
  • Conway Comfort Suites
Address: 2480 US Hwy 501 East, Conway, SC 29526
Price range (per night):* INR5,089 - 7,773

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