I was lucky enough to enjoy 10 days at this hotel at the $85 military rate with my family as we prepared for a move to Tennessee. Although this location is not the best choice in terms of convenience to Fort Jackson, it was worth the commute as the amenities of the hotel were well worth it. It is however conveniently located to the downtown area with plenty of food choices nearby. To be candid, the area is not unsafe but if I could move that hotel to the Sandhill area I would.
Homewood Suites are, in my opinion, designed with families in mind. Our suite consisted of a double queen bed room, with a separate living room/full kitchen room. This worked out great for our extended stay. The hotel offers free service grocery shopping for your convenience as well (although I have always gone myself).
The hotel is not new but is well maintained and clean. The customer service was excellent. We were greeted with enthusiasm and professionalism. My family definitely enjoyed the breakfast in the morning. It was plentiful and full regardless of what time you arrived for breakfast. Always enjoy the breakfast at all Homewood Suites!
It was very quiet. We never heard any noise from other guests nor did we hear any slamming doors etc... The beds/pillows weren't the best in the world just average...pillows were too soft.
One improvement would be to have an ATM located in the hotel itself. The laundry costs $2.00 per load and only accepts quarters, the front desk does keep enough of them on hand but having an ATM there would make it easier. We realized how much it costs and didn't have enough cash on hand. Had to drive out to an ATM for money.
The swimming pool temperature was Freezing! I only took the kids down once and it was way too cold for any human being to swim. In their defense I never did report it, I just felt someone ought to be checking the levels daily.
The gym is very small. I was informed that the hotel has a partnership with a local gym at which their guests get to enjoy at no additional cost. Again, it is better when you are able to enjoy everything with convenience i.e. at the hotel itself. The gym only has enough size for two treadmills and one elliptical (very tight fit).
Also, it would be nice to have some coffee available other than at breakfast. The coffee in the rooms made 2 cups and we ended up buying our creamer. Most hotels we stay in have complimentary coffee almost 24/7.
WIth all being said, it was the best choice for my family and our needs since we needed to stay somewhere for 10 days. If you are military family PCS'ing in our out and need to take advantage of 10 days PTDY or TLE this place is a great bargain since it is spacious and offers the room/kitchen/living room suite, free breakfast, and all for $85 dollars a night.
Thank you all for your hospitality! We had an overall Great stay!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC