From registering the front desk was excellent, Brian checked us in and even called the room to make sure everything was alright!! The room was beautiful and comfortable.
The breakfast the next morning was delicious!!! The ladies who kept things flowing were very nice and pleasant. Even when a guest dropped the bacon on the floor and walked away these ladies didn't even complain!!! This says a lot for the people you have working for you!! You hire the best and it shows!! Keep up the good work and customer service.
Thank you,
Debra Cole

I stayed here for 3 night to support my wife at her graduation ceremony. The room was surprisingly spacious and artfully styled. There was enough parking for free in the hotel's lot. The route to get to Ft. Jackson couldn't've been easier - take one road, with no turns. The staff was well mannered and helpful with all my needs. This hotel made me believe that Holiday Inn is the hotel I should be loyal to.

We stayed here for a business trip for my husband, one night on our way to our destination and one night back. The pool is rather small but the rooms are clean. I wiped away cobbwebbs from the front desk as we inquired to why the exhaust fan didn't work or why the cable was so fuzzy if therewas an issue with the cable company. (Both trips, two different rooms this happened) We were not offered any help, just rudely asked if we wanted to post a complaint.
Since it was a business trip, we needed a receipt for the room, you woould have thought we were asking for a glass of water in the Saraha. I didn't think that hitting print was so hard and should be questioned as to why we wanted one.
My husband accidentally left his phone charger in the room. I called immediately that evening. We were told that no one had been in the room, only that it had been cleaned. We were told that it was not there. I think that it is a shame that hotel employees confiscate your items if you happen to forget them in a room. I would never stay in this hotel again. I recommend if you are looking for a great room and a great hotel experience, stay at the Hampton Inn on Gervais St in downtown Columbia, SC. Food is much better and they even offer you happy hour.

Everyone on the staff was very nice. Clean and up to date room nicely furnished. Didn't have restaurants immediately around hotel, but a 2 minute drive will get you to several nice downtown restaurants. Close to downtown without the parking hassles.
Good hot breakfast included with eggs, sausage, biscuits, pancakes.