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BEST WESTERN Fort Jackson – reviews, photos

2.0 of 5
240 East Exchange Boulevard, Columbia, SC 29209
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BEST WESTERN Fort Jackson
Ranked #26 of 94 hotels in Columbia
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    10
    21
    7
    2
    2
Date Rating
Ogden, Utah
2 reviews
4 helpful votes 4 helpful votes
“It had its ups and downs”
4 of 5 stars Reviewed 15 July 2011
1
person found this review helpful

First, couldn't find the hotel.. Got super lost had to call to get directions. Luckily the young man who answered was very nice and patient with me while explaining directions. Got checked in promptly and quickly. Hotel lobby was very clean and well kept. Room was very nice and clean. Breakfast was great, but Im not very picky. All employees I came into contact with were very pleasant and friendly. Got locked out of my room every time I returned to the hotel and they said it was my fault cause i carried my key in my purse? I dont trust elevators and Im glad I didnt use this one cause a girl got stuck in there during my stay. Also, the hotel gave me the wrong directions to the Fort Jackson base and I got lost and ended up missing my husbands family day ceremony. Stay was very appropriate for the amount of money, would recommend to a friend.

Room Tip: I got a room with a King Size bed, microwave, and refrigerator on the 3rd floor and everything was a...
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  • Stayed June 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JustineStanford about BEST WESTERN Fort Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephens City, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“VERY NICE!!”
4 of 5 stars Reviewed 10 July 2011
1
person found this review helpful

We stayed at this hotel as a stopover on our way to Florida. It was on the fourth of July. The Hotel was relatively empty so we were given our choice of floors where we would like our room. The room was VERY NICE and clean. The desk clerk was very welcoming. There are queen-sized beds not double which is one of the main reasons we chose this hotel. Very comfortable beds and pillows and soft sheets. We did not stay for the breakfast. This hotel would be my first choice when We are in the area again!

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ittsmmeeee about BEST WESTERN Fort Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
“What a wonderful, stay...”
5 of 5 stars Reviewed 9 July 2011
2
people found this review helpful

My daughter and I went to my son in laws graduation at Fort Jackson. We had a wonderful stay. Your day staff was out standing Reggie was most helpful in printing out directions, helping us with what ever we needed help in. The greatest customer friendly person we have ever iencounter. Believe me we know great customer service skills. I hope this gentleman gets some kind of acknowledgement. He so deserves it. He made our stay wonderful. I would stay again with out a second thought. Thank you so much. Rosemarie Ventura San Antonio Texas

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Venturar843 about BEST WESTERN Fort Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, MO
Senior Contributor
44 reviews 44 reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
“Nice Looking But Need Basic Up-Keep”
3 of 5 stars Reviewed 30 June 2011

Nice looking hotel from the outside and nice looking interior. Room was spacious and looked nice also. However, seemed to be lacking basic maintenance. Latch plate on door was broken so really had to slam door to get it to close, bath room sink had no stopper and I personally pulled several items of the drain including hair clips, toothpaste cap, and a straw which made drain go better, handle almost fell out of bathroom door, went and got a screwdriver from the clerk and tightened it myself, shower also did not work right. Reported these things to the clerk at check out.
On the positive the room was comfortable, decent breakfast selection. If they fixed the little things would be much better, wouldn't have anything negatve to say. Did not have a bad experience at the hotel by any means. There are several hotels in a row along this road and so people have lots of choices where to stay. It would be to their benefit to have everything in good working order.

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Datman96 about BEST WESTERN Fort Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Ok place to stay”
3 of 5 stars Reviewed 22 April 2011 via mobile

We stayed here on our way back from florida. Room was quite roomy and appeared clean. Couldn't get our wi fi to work and after several trips downstairs to the lobby, the only solution offered to us was that we could be moved downstairs to the 2nd floor where the signal should be stronger....we couldn't take that option as we were very tired and didn't feel like moving 5 ppls worth of stuff to a new room....was very dissappointed in the bedspread/comforter...it was scratchy and thin and looked like a curtain......shower was extremely noisy .....breakfast was slightly dissappointing also.....waffle mix was runny ..there were no cereals out...danishes were practically gone...had to search for the butter..nobody around to ask for items..and tables were limited......and coffee was horrible!.....rooms only had 3 big towels...which we couldn't seem to find someone to aask for more.....slightly hard to find....need a gps to find.......or better directions....

  • Stayed May 2010
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask lisalouwho112799 about BEST WESTERN Fort Jackson
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Additional Information about BEST WESTERN Fort Jackson

  • Fort Jackson Hotel
Address: 240 East Exchange Boulevard, Columbia, SC 29209
Price range (per night):* INR3,691 - 6,095

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BEST WESTERN Fort Jackson
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