We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Charleston Marriott – reviews, photos

3.5 of 5
170 Lockwood Boulevard, Charleston, SC 29403 (Formerly Charleston Riverview Hotel)
Hotel amenities
Special offer
Earn Up to 3 FREE Nights
Charleston Marriott
Ranked #33 of 53 hotels in Charleston
4.0 of 5 stars 235 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

235 reviews from our community

What travellers say about this hotel
  • Very nice(18)
  • Historic district(12)
  • Ashley river(8)
  • Front desk staff(8)
  • Next morning(5)
  • Friendly and helpful(4)
  • Parking lot(4)
  • Breakfast buffet(4)
  • FREE parking(3)
Traveller rating
    85
    81
    37
    22
    10
Only show reviews for Family (44) | Couples (101) | Business (54)
Date Rating
Plainfield, Illinois
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Good views and a little older property”
4 of 5 stars Reviewed 8 February 2012

I stayed at this property for a work trip and found it "functional". Great views of the water. It's definitely one of the older properties in the area but pretty well maintained. The staff was friendly and the concierge level was exceptional. The downtown area is not within walking distance but just a short drive away. The only real negative is that the internet was horrible - it kept kicking me off and took forever to load a page. I finally gave up after messing with it for over an hour.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask PamSt about Charleston Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva
Top Contributor
54 reviews 54 reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
“A very good Marriott but distant from downtown Charleston”
4 of 5 stars Reviewed 7 February 2012

This renewed property is very nice, clean and comfortable, although the room was not as big as I expected.
Good restaurant with a good lunch buffet "all-you-can-eat" for only 10 dollars !
Very friendly and professionnal staff.
The only downside is that downtown Charleston is too far away to go by foot.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Swissworld_traveller about Charleston Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Top Contributor
53 reviews 53 reviews
Reviews in 47 cities Reviews in 47 cities
41 helpful votes 41 helpful votes
“Fell well short of expectations, but good response from management”
3 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

We stayed here for two nights in December. The hotel fell well short of our expectations, however management did a good job making up for the shortcomings and we walked away satisfied with our concerns addressed. The most significant issue we ran into was noise from the hallway, you could hear it as though it was in your own room. The rooms are a bit dated and do have an odd smell as others have pointed out, something like a cleaning fluid type smell. For the price though compared to other full service hotels in Charleston, we were satisfied. The location is very convenient and the free parking is a plus. Bottom line is that this hotel is probably fine for a short business stay, but I'd recommend staying somewhere else for a Charleston vacation or getaway.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask habs07 about Charleston Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnson City, Tennessee
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Nice, remodeled hotel...”
4 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

I stayed with my wife during the Rep. primaries and was pleased with everything. The lobby was brand new and the restaurant seemed very nice. Pros: nice free coffee, updated bathroom and shower, linens and pillows, quiet. Cons: Too far way to walk to the market and the real downtown Charleston, Parking isn't great, and wifi isnt free. Overall, it is a very nice, safe place, but stay somewhere downtown if you are only experiencing the city once.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask utchampions about Charleston Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“DIRTY”
1 of 5 stars Reviewed 23 January 2012
4
people found this review helpful

I am Marriott Platinum Premier guest so I have stayed at a many Marriott properties over the years. I was only at the hotel for about 7.5 hours and that was enough. I could not wait to get out of the room and on my way. From the minute I walked in the back door of the hotel to walk through the meeting area to the front desk I noticed this was not a typical clean Marriott property. The carpet throughout the meeting areas were spotted and very dirty. The lobby area was marginal at best. I arrived at 11:00 PM and knew I would be out first thing in the morning or I would never have checked in to start with. If the lobby and common areas are not clean that is typically an indication the rooms will be worse. The elevator was dirty and the carpet in the hallways was dirty with the wallpaper coming off the walls in many places. The room was very dirty as well. This property is in very bad need of renovations. I would highly recommend selecting another hotel in Charleston if cleanliness is important to you.

The service was also very slow. The front desk cleak did not even recognize that I was a Platinum Premier Guest nor thank me for my business. I had to call several times to request firm pillows be delivered to my room. The same security guard I had seen walking around the parking lot when I arrived finally delivered one of the three pillows I requested.

I cannot really speak to the location with the late arrival and early departure but it did not appear to be anything special and off the beaten path. All I wanted to do was get as far away from the filth of this room as I could.

I requested a walk in shower and was given an accessible room. The bathroom was set up terrible for a person in need of an ADA bathroom. There was no vanity and the bars next to the toilet made it almost impossible to set on the toilet.

The worst part of this hotel was the pornography on the TV. Just flipping through the channels I saw this. It had to have been a pay per view and not sure why it was on but it was. It is high time for Marriott to remove all pornography from their properties.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask CRDSC about Charleston Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Charleston Marriott also viewed

Courtyard by Marriott Charleston Historic District
4.5 of 5 stars 311 Reviews
Charleston, Coastal South Carolina
Show Prices ABS:HotelCheckRates-d223554?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
French Quarter Inn
5 of 5 stars 851 Reviews
Charleston, Coastal South Carolina
Show Prices ABS:HotelCheckRates-d225044?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Harbourview Inn
5 of 5 stars 798 Reviews
Charleston, Coastal South Carolina
Show Prices ABS:HotelCheckRates-d103512?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 53 hotels in Charleston, ranked by popularity »

Been to Charleston Marriott? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Charleston Marriott

  • Marriott Charleston
Address: 170 Lockwood Boulevard, Charleston, SC 29403 (Formerly Charleston Riverview Hotel)
Price range (per night):* INR9,450 - 19,628

Owners: What's your side of the story?

If you own or manage Charleston Marriott, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Charleston Marriott
Show the lowest price for this hotel (from our partners)
Show Prices