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BEST WESTERN Sweetgrass Inn – reviews, photos

2.5 of 5
1540 Savannah Highway, Charleston, SC 29407-7845
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BEST WESTERN Sweetgrass Inn
BEST WESTERN Sweetgrass Inn
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BEST WESTERN Sweetgrass Inn
BEST WESTERN Sweetgrass Inn
BEST WESTERN Sweetgrass Inn
Ranked #29 of 53 hotels in Charleston
4.0 of 5 stars 217 Reviews
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217 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Front desk staff(5)
  • Continental breakfast(4)
  • Rooms are clean(3)
  • Short drive(3)
  • Next morning(3)
Traveller rating
    79
    75
    25
    18
    20
Only show reviews for Family (55) | Couples (86) | Business (12)
Date Rating
Wapakoneta,OH
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Great option for Charleston area”
4 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Stayed here for one night while visiting our daughter. We had a two-bed, pet-friendly room. We found the room small, but adequate for our needs. The bed was comfy, but I could have used another blanket. It was clean,well maintained and had an updated decor. The staff at the front desk were very pleasant and handled our transaction well. There was a micro-fridge in the room which would have been nice for a longer stay. The grounds were pleasantly landscaped and maintained--much better than most motels in this price range. Definitely would stay again. Book online at BestWestern.com for best rates.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask J S about BEST WESTERN Sweetgrass Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
13 January 2012
I would like to thank this guest for taking the time to share their opinions. We always value guest feedback as it allows us the opportunity to improve.

I was happy to read that this guest enjoyed their visit with us. Our goal is to offer clean, comfortable accommodations with excellent guest service. Obviously, in this case, we came close to our goal.

Again, thank you for sharing your review. We llok forward to serving you the next time you visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harahan, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Location and price can't be beat”
4 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

We booked on line because of location and price and were not disappointed. We have used
Best Western almost exclusively on this trip ( 4) and have been pleased with all up to now. Room was clean and bed comfortable. However both bath and sink drains were slow and need to be cleaned out.

Room Tip: Back building was very quiet being away from the highway.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask norbanne about BEST WESTERN Sweetgrass Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
13 January 2012
Many thanks to this guest for taking the time to post their review. These reviews are very important to us as they allow us the opportunity to improve our operations based upon the most important thing, guest feedback.

I was very happy to read that this guest enjoyed their visit with us. I am sorry that the drains were slow draining, however. I have instructed our maintenance department to begin cleaning every drain to alleviate this issue. Moving forward, this will be a part of our regular preventative maintenance.

Again, thank you for your comments. We look forward to serving you in the future.
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Harrisburg, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Nice Motel”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Stayed here back in September while visiting Charleston for a "free tour" through a "Time Share". This place is not real close to the downtown historic district, but isn't that far when driving. It's located in a nice area. The inn itself is nice. Our room was nice, clean and the bed was very compfortable. There was a decent complimentary breakfast and a nice pool. I would stay here again.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Patty0103 for Charleston
Ask Patty0103 about BEST WESTERN Sweetgrass Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
13 January 2012
I would like to thank this guest for taking the time to share their review. We really appreciate guest feedback as it allows us the opportunity to improve our operations.

I was very happy to read that this guest enjoyed their visit with us. As we share these reviews with our associates, I am sure they will be happy to read that their hard work was noticed and appreciated.

Again, thank you for your comments. We look forward to serving you in the future.
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Jupiter, Florida
1 review
“Overnight stay”
4 of 5 stars Reviewed 2 January 2012

Check-in was painless, and as we'd traveled 503 miles today, we opted to eat at the restaurant in the hotel. We were a little put off by the fact that there were not many people there, but too tired to go elsewhere. What a pleasant surprise! Bartender Nikki (sp?) was great - service, personality, all good. And the food - Mom had a crab cake sandwich (without the bread), with fries. Excellent - all crab. I had a chicken Caesar Salad - fresh, and fab. Highly recommend - full bar, reasonably priced.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sue D about BEST WESTERN Sweetgrass Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, Connecticut
2 reviews
3 helpful votes 3 helpful votes
“worth being outside downtown”
4 of 5 stars Reviewed 2 January 2012
3
people found this review helpful

We were a little concerned about being too far away from all the downtown activities but this hotel was well worth the savings. The staff were very nice and helpful and the room was nicer than expected. The carpet was a bit worn but the room was clean and the bed was comfortable. It was all very dog friendly - a $10 fee. Breakfast was a bit above average. The barbeque place a block away was a good option. If you want to go just a little further - go the other way and check out Triangle Char and Bar down the street. Great menu and burgers!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask ADandPip about BEST WESTERN Sweetgrass Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
5 January 2012
I would like to thank this guest for taking the time to share their review. We really do appreciate guest feedback, be it positive or negative, as it allows us the opportunity to improve.

I was happy to read that this guest enjoyed their visit with us. One of our goals is to offer the public a lower priced option to the downtown properties while maintaining the service and charm for which Charleston is known. It seems, in this case, that we came close to achieving our goal.

Again, thank you for your comments. We look forward to serving you again.
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Additional Information about BEST WESTERN Sweetgrass Inn

  • Best Western Sweetgrass Hotel
  • Best Western Charleston
  • Charleston Best Western
Address: 1540 Savannah Highway, Charleston, SC 29407-7845
Price range (per night):* INR5,760 - 9,506

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