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BEST WESTERN Sweetgrass Inn – reviews, photos

2.5 of 5
1540 Savannah Highway, Charleston, SC 29407-7845
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BEST WESTERN Sweetgrass Inn
BEST WESTERN Sweetgrass Inn
BEST WESTERN Sweetgrass Inn
BEST WESTERN Sweetgrass Inn
BEST WESTERN Sweetgrass Inn
BEST WESTERN Sweetgrass Inn
Ranked #29 of 53 hotels in Charleston
4.0 of 5 stars 217 Reviews
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217 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Front desk staff(5)
  • Continental breakfast(4)
  • Rooms are clean(3)
  • Short drive(3)
  • Next morning(3)
Traveller rating
    79
    75
    25
    18
    20
Only show reviews for Family (55) | Couples (86) | Business (12)
Date Rating
Harrisburg, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Nice Motel”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Stayed here back in September while visiting Charleston for a "free tour" through a "Time Share". This place is not real close to the downtown historic district, but isn't that far when driving. It's located in a nice area. The inn itself is nice. Our room was nice, clean and the bed was very compfortable. There was a decent complimentary breakfast and a nice pool. I would stay here again.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
13 January 2012
I would like to thank this guest for taking the time to share their review. We really appreciate guest feedback as it allows us the opportunity to improve our operations.

I was very happy to read that this guest enjoyed their visit with us. As we share these reviews with our associates, I am sure they will be happy to read that their hard work was noticed and appreciated.

Again, thank you for your comments. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jupiter, Florida
1 review
“Overnight stay”
4 of 5 stars Reviewed 2 January 2012

Check-in was painless, and as we'd traveled 503 miles today, we opted to eat at the restaurant in the hotel. We were a little put off by the fact that there were not many people there, but too tired to go elsewhere. What a pleasant surprise! Bartender Nikki (sp?) was great - service, personality, all good. And the food - Mom had a crab cake sandwich (without the bread), with fries. Excellent - all crab. I had a chicken Caesar Salad - fresh, and fab. Highly recommend - full bar, reasonably priced.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sue D about BEST WESTERN Sweetgrass Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, Connecticut
2 reviews
3 helpful votes 3 helpful votes
“worth being outside downtown”
4 of 5 stars Reviewed 2 January 2012
3
people found this review helpful

We were a little concerned about being too far away from all the downtown activities but this hotel was well worth the savings. The staff were very nice and helpful and the room was nicer than expected. The carpet was a bit worn but the room was clean and the bed was comfortable. It was all very dog friendly - a $10 fee. Breakfast was a bit above average. The barbeque place a block away was a good option. If you want to go just a little further - go the other way and check out Triangle Char and Bar down the street. Great menu and burgers!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ADandPip about BEST WESTERN Sweetgrass Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
5 January 2012
I would like to thank this guest for taking the time to share their review. We really do appreciate guest feedback, be it positive or negative, as it allows us the opportunity to improve.

I was happy to read that this guest enjoyed their visit with us. One of our goals is to offer the public a lower priced option to the downtown properties while maintaining the service and charm for which Charleston is known. It seems, in this case, that we came close to achieving our goal.

Again, thank you for your comments. We look forward to serving you again.
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St. Louis, MO
Top Contributor
113 reviews 113 reviews
Reviews in 84 cities Reviews in 84 cities
61 helpful votes 61 helpful votes
“Not bad”
3 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

I would like to rate it better....
My bathroom was really dirty. Toilet was dirty and hair in shower/bath area - not one or two strands - several. The hotel back two buildings were just OK. I read the reviews and really hoped for better --- so I guess I am very disappointed that it wasn't.
A little love and tender care and good housekeeping on the back two buildings would go a long way.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask td397 about BEST WESTERN Sweetgrass Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
5 January 2012
Thank you to this guest for taking the time to share their comments. We always appreciate guest feedback as it allows us to constantly improve our efforts.

I am sorry this guest found our housekeeping service less than excellent. Our goal is to offer clean, comfortable accommodations with excellent guest service. Obviously, in this case, we fell short of our goal. We share these reviews with our staff and I will make sure to discuss this review personally with our housekeeping staff.

Again, many thanks to this guest for taking the time to let us know about the problem. We hope to serve you in the future.
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Pascagoula, Mississippi
2 reviews
1 helpful vote 1 helpful vote
“Great stay!”
5 of 5 stars Reviewed 30 November 2011

Front desk clerk (young and long, dark-haired female) at check-in was most pleasant upon registration and helpful (and knowledgeable) of locations and site recommendations. Check out by the young gentleman was most pleasant as well. Forgive me for not remembering names. We stayed in 3 BWs and one 'other' hotel during our trip. Names got crossed. Otherwise, very nice room, great restaurant (Bessingers' BBQ next door), and nice front desk staff made the visit most enjoyable.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask db_dot about BEST WESTERN Sweetgrass Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
2 December 2011
Many thanks to this guest for taking the time to share their comments. We always place a high premium on guest comments as they allow us the opportunity to improve our operation.

Our goal at the Best Western is not only to offer clean, comfrotable accommodation with great guest service but to do our best to insure our guests enjoy their visit to our great city. In this case, it seems we came close to achieving our goal. As we share these reviews with our staff, I am sure they will be excited to read that their hard work was noticed and appreciated.

Again, thank you so much for your comments. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Sweetgrass Inn

  • Best Western Sweetgrass Hotel
  • Best Western Charleston
  • Charleston Best Western
Address: 1540 Savannah Highway, Charleston, SC 29407-7845
Price range (per night):* INR5,760 - 9,506

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