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Market Pavilion Hotel – reviews, photos

4.5 of 5
225 East Bay Street, Charleston, SC 29401
Hotel amenities
Market Pavilion Hotel
Market Pavilion Hotel
Market Pavilion Hotel
Market Pavilion Hotel
Market Pavilion Hotel
Market Pavilion Hotel
Ranked #19 of 53 hotels in Charleston
4.5 of 5 stars 236 Reviews
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236 reviews from our community

What travellers say about this hotel
  • Concierge level(16)
  • Rooftop bar(13)
  • Great location(6)
  • Friendly and helpful(6)
  • Valet parking(4)
  • Very good(4)
Traveller rating
    140
    45
    12
    20
    19
Only show reviews for Family (33) | Couples (109) | Business (16)
Date Rating
Nassau, New York
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“right in the middle of town”
5 of 5 stars Reviewed 14 February 2012

The market pavillion is a beautiful hotel in the heart of Charleston, no need to rent a car. Everything is in walking distance. The rooms are amazing - immaculate, nice furniture and very large. Every morning there is a continental breakfast laid out in the hallway of each floor for the hotel guests - lots of coffee and tea. The rooftop of the hotel has an outdoor pool, bar/food and hangout area. Also, you will find the steakhouse "Grill 225" in the lobby. All in all not a single complaint.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask linda r about Market Pavilion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
15 February 2012
Thank you for chosing the Market Pavilion Hotel. I am pleased you found the room to be immaculate and amazing. The continental breakfast is very convenient and I am glad you enjoyed it. Nice to know you did not have one single complaint. Thank you again for staying with us, we look forward to serving you again.
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1 review
“Rooftop Bar service - terrible”
2 of 5 stars Reviewed 30 January 2012

Not only was the service slow (we waited 10 min for a server to greet us at 2pm on Saturday, only half capacity) but we were refused a cup of coffee after ordering numerous drinks and a bottle of white burgundy.

The mystic tan-clad waitress hid her shame behind large obnoxious sunglasses and told us it was a "management policy" that we could not be served our beverage of choice. She told us to go downstairs and get it ourselves.

Angry and unsatisfied, I went to the bar with my valet ticket and politely asked the sloppy bartender with 2 day stubble if he could call the car, and he replied that he did not have a phone at the bar, which was a lie. I called earlier and asked about a credit card we left the day before.

The way we were treated was unacceptable for any establishment, much less one with high (albeit overrated) accolades and I will be permanently scorned. Think twice before you waste your time and money here.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Wholc about Market Pavilion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
1 February 2012
Thank you for your candor. I am sorry you did not enjoy your visit to the Pavilion Bar. We in fact do not have coffee available at the Pavilion Bar. Because the pool is located on the roof we cannnot have glass or china products and serviing coffee in a paper cup is just not the appropriate presentation, therefore we only serve it in Grill 225 or the lobby bar. I can also tell you that we do not have a phone at the lobby bar, so the bartender was not lying to you at all. I can assure you that the staff was not trying to give you a hard time but rather trying to assist you the best they could. I will investigate the wait that you mentioned, that should never have happened. But as you noted, we do receive high accolades and for this reason, I am sorry we could not please you. I do hope however, you will return so that we have the chance to show you just how much we care.
Thank you.
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Boulder, Colorado
1 review
“Great hotel”
5 of 5 stars Reviewed 30 January 2012

This hotel is exactly what you always hope a hotel will be. I reconnected with an old high school friend there for a "girls weekend". We were thrilled with our accomodations and the ambience of our surroundings. Pampered is how I would express our stay. Location could not have been better - we walked everywhere and did not need at car at all. Coffee, tea, breakfast breads and fruit were in the hallway every morning - we could just pick up whatever and take it back to the room for a leisurely beginning to the day. After a morning of shopping and sight seeing we reinvigorated ourselves by relaxing on chaise lounges in the sun, drink in hand, at the Pavillion Bar on the rooftop. What more could one ask for! We agreed that we could most definitely like to return to Charleston and the Market Pavillion. It was a great experience.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bev_R22 about Market Pavilion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
1 February 2012
Pampered, is just how we want all of our guests to feel. I am glad you not only felt pampered but enjoyed the ambience and your surroundings. The Sideboard Continental Breakfast is indeed very convenient and I am pleased you took full advantage. I am also pleased that you enjoyed the Pavilion Bar on our roof. It is a great place to relax and enjoy a drink and the view. We appreciate that you chose the Market Pavilion Hotel for your "girls weekend" and hope you will return soon and give us the chance to serve you again.
Thank you.
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Kernersville, North Carolina
2 reviews
“Market Pavillon is Fantastic”
5 of 5 stars Reviewed 19 January 2012

The Market Pavillon is a wonderful hotel. Unbelievable service and beautiful rooms, rooftop lounge, and the dining room is elegant. The food in Grille 225 on the gorund floor is not only beautiful it is the best food I have ever eaten any where in the world. I travel all over the world and the presentation, the quality, and the sevice is unbeatable. If I want to impress someone I will take them here.

Room Tip: All of the rooms are of equal quality I am sure but we stayed on the north side and could see the bi...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pinecone41 about Market Pavilion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
20 January 2012
I sincerely appreciate your assessment. Unbelievable service and beautiful rooms is quite the compliment but to also say the food was the best you have ever eaten is extremely gratifying. The staff will be very pleased to know just how much you enjoyed your experience. Thank you for chosing the Market Pavilion Hotel and Grill 225. I hope we will have thew chance to serve you again.
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beaufort, sc
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Market Pavilion Hotel...Flawless.”
5 of 5 stars Reviewed 18 January 2012

We visited the Market Pavilion Hotel during Charleston's restaurant week and had a wonderful stay! Everything here is top notch. There are fabulous specials on their website, and it is easy to book. Everyone, from the front desk, bell staff, restaurants and housekeeping made our experience very special. Dinner at 225 Grill was divine. Don't miss the Tuna Tower...and the steaks are to-die-for. We LOVED the Pavilion on the roof, especially at night. Thank you for a wonderful stay, we can't wait to return!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by BeaufortInn for Charleston
Ask BeaufortInn about Market Pavilion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
20 January 2012
We can't wait for you to return either! Thank you for your kind words. I am so very glad your entire experience was made special by our staff. Everyone on our team works very hard to exceed expectations and I am pleased you had such a wondwerful stay. Thank you again, we look forward to your return.
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Additional Information about Market Pavilion Hotel

  • Market Pavilion Charleston
  • Hotel Market Pavilion
Address: 225 East Bay Street, Charleston, SC 29401
Price range (per night):* INR15,322 - 27,065

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