Visited Charleston the end of February 2011 with a group of 6 people. We returned December 29, 2011 with a group of 10 to celebrate New Years Eve. We decided to stay @ the Sleep Inn because we had previously stayed and knew it was a good hotel. When we arrived we found out that they were under construction, replacing carpet ect. We never heard a sound! They 1st of all put us on a floor were there was no construction, so this was never a problem. The hotel was even better this time! Rooms still clean, no bad smells, breakfast was typical cereal fruit ect. The only thing I would warn people about is the taxi request. I asked for a cab, thinking I would be getting Yellow Cab, ect, or some other well known cab. The lady at the front desk recommended "Derek", so i said sure. She said make sure you tell him I sent you...ok...what they didnt tell us was Derek charged $9 per person! We took a 5 mile ride and it cost us $60 !! Needless to say, we did not call Derek to pick us back up, instead we found another cab who brought us back for $10.35 TOTAL!. Needless to say we called this same driver for the rest of the trip. Hotel wise, great! Lady at the front desk recommending Derek, NOT SO GREAT.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 January 2012
I would like to thank this guest for taking the time to share their comments. We really do appreciate guest feedback as it allows us to improve our operation.
I was very happy to read that you enjoyed your visit with us and were not distrubed by our renovation. Our goal is offer clean, comfortable accommodations with excellent guest service. Obviously, in this case, we came close to our goal.
I have instructed our Front Desk Agents to stop recommending "Derek" from this point forward. Thank you for letting me know about this issue.
Again, thank you for your comments. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC