I recently stayed at the hotel for 3 nights - 2 nights business and 1 leisure. The hotel is a good location with lots of shopping and restaurants within walking distance. It was clean, well maintained and the staff was friendly. My biggest complaint was it was so LOUD. My room was right off the lobby and all night long, I heard complete conversations, people screaming and laughing. I was also able to hear everything in the room next to me and every time the rooms around me flushed the toilet or turned on the water. This hotel is an older property and definately needs to rethink it's sound proofing.

Additionally, room was not cleaned the first day and the subsequent days it was only partly cleaned.

Great hotel in a wonderful location. Check in was a breeze and Penelope at the front desk was absolutely wonderful. Told her I was on weight watchers and could not eat cookies. She took me to get healthy snacks, thank you!!! First night was perfect and our room on 5th floor was wonderful. Trolley is right across the street which is nice. Still here and unfortunetly they are doing repairs on wall paper right outside our door. Very bad smell and it's made me so very sick and nautious:( Wish I had been informed of this and very unhappy!!!
Overall though this is a wonderful hotel and I would recommend it!!

We stayed two nights in December 2011 celebrating my birthday in Charleston with a weekend getaway and the service we received at this tiny Hampton Inn far exceed the service I've received at some four diamond properties.

We checked in with Kasey, who was kind, professional, prompt and offered to store my ice cream birthday cake for us since there wasn't a freezer in our room. Our room was small, but clean and lovely (though it did smell some of smoke).

We did not dine in the hotel, but the staff made a nice special occasion of my birthday and provided us with plates/cutlery without prompting. Each team member we interacted with was kind, offered a genuine smile and seemed happy to be there. A few even greeted me by name and wished me a happy birthday. It was a nice personalized touch that made the experience memorable.

I will certainly return to this little Hampton Inn when we return to Charleston! Kudos to the GM!

Location was great; desk clerk and bellman were friendly and helpful. Tour bus reservations are made by bellman and bus driver comes into lobby and gets you. Bus loads across the street at the Visitors' Center. The room was very clean and comfortable but very noisy. I could hear people talking in the next room and I could hear their shower running. My room overlooked the parking lot which was active and noisy...made it difficult to sleep. Breakfast was good with scrambled eggs, sausage, oatmeal, fruit, yogurt, and beverages.