We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Charleston Place by Orient-Express – reviews, photos

4.5 of 5
205 Meeting Street, Charleston, SC 29401
Hotel amenities
Special offer
$75 Hotel Credit
Charleston Place by Orient-Express
Charleston Place by Orient-Express
Charleston Place by Orient-Express
Charleston Place by Orient-Express
Charleston Place by Orient-Express
Charleston Place by Orient-Express
Ranked #13 of 53 hotels in Charleston
4.5 of 5 stars 636 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

636 reviews from our community

What travellers say about this hotel
  • Club level(39)
  • Very nice(23)
  • Room service(21)
  • Junior suite(12)
  • Great location(11)
  • Palmetto Cafe(10)
  • Friendly and helpful(10)
  • King street(9)
  • Historic district(6)
  • Star hotel(5)
Traveller rating
    398
    114
    71
    33
    20
Only show reviews for Family (101) | Couples (269) | Business (145)
Date Rating
Boca Raton, Florida
1 review
“Most Fabulous”
5 of 5 stars Reviewed 10 February 2012

I was tasked with planning our annual company trip and was lucky enough to work with the fine folks at the Charleston Place Hotel. From a business stand point, the convention staff and management were some of the most stellar I have ever worked with. No request was either too large or small, and they always handled everything with southern hospitality. One of the finest hotels that I have ever had the pleasure of working with.

Room Tip: Floors 7 & 8 are Club Level. A delight!
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Terie M about Charleston Place by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bel Air, Maryland
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 10 February 2012

Nice hotel but needs updating. Had a Junior deluxe suite, nice and big but old furniture, old tube TV. Need to have double sinks, too small to share a bathroom. One good thing, very quiet room, no doors slamming, no housekeeping yelling.
Valet and bellmen very nice and accommodating. Was able to check in early which was really nice! This is the second time my husband and I have stayed here and what we like the best is the ability to walk all over the town right from the hotel.....very convenient.
We would stay here again even though the hotel needs a make over!

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by TWS34 for Charleston
Ask TWS34 about Charleston Place by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlestonPlace, General Manager at Charleston Place by Orient-Express, responded to this review
20 February 2012
Dear TWS34,

Thank you for reviewing your recent stay at Charleston Place. I am happy to hear you were pleased with your service. Our staff strives to meet and exceed each guest's expectations. While I am glad that we were able to provide an early check-in, as well as a quiet room, I am sorry to hear you were not pleased with the furnishings. You will be happy to know that we are currently renovating our suites with new furniture, sinks and televisions. Thanks for sharing your valuable feedback. We look forward to having you as our guest again soon.

Sincerely,

Paul Stracey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“The old south”
3 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

This is a nice, if a little bit worn, hotel in the heart of Charleston. Wonderful pool, food, and service. I had an experience here though that is both annoying and amusing. It was the week before the Super Bowl and I wanted to read online, an article by my favorite football writer at a leading sports website. I was not allowed to access the website through the hotel's server because it is "pornographic" - because this website also has pictures of women in swimsuits. I decided to try some other sites as a test - Valentine's Day is coming up, could I buy my wife something from a leading purveyor of women's underwear? No! Pornography!

I travel all over the place and I have never before encountered this in a hotel. It is pretty insulting that they assert their conservative values over their guests and do not allow us to police ourselves. It is 2012, and Charleston is a progressive, cosmopolitan city with visitors from all over the world. They are hypocrites to put up internet firewalls, but meanwhile pour liquor like there is no tomorrow in the bar.

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask UsaTraveler49 about Charleston Place by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlestonPlace, General Manager at Charleston Place by Orient-Express, responded to this review
13 February 2012
Dear UsaTraveler49,

Thanks for reviewing your recent stay at Charleston Place. We are grateful for your valuable feedback. I am sorry for the difficulty you experienced with our wireless connection. We do not restrict guest internet access to any websites. What most likely happened is that you could have have strayed onto an unsecured corporate wireless network, where we do filter out different Game and Spam/Malware sites for security purposes.

I have spoken with our IT director to investigate this issue so that it won't inconvenience future guests. Thanks for bringing this matter to our attention.

Sincerely,

Paul Stracey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newton, NJ
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Beautiful Hotel”
5 of 5 stars Reviewed 9 February 2012

Just got back from 4 nights at the Charleston Place. Visited Charleston with my 4 sisters for our annual sisters getaway. We arrived on Saturday and enjoyed the afternoon tea, and then a walk through the market. We spent most of our time touring the houses and all of them were in walking distance of the hotel. Really enjoyed the indoor pool and spa. Great overall experience!!!

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by Omato9 for Charleston
Ask Omato9 about Charleston Place by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great Location, Needs Work”
2 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

The hotel is in a great location. We walked to almost everything we did outside of work. I checked in with 4 other co-workers. We all had the included continental breakfast but I was the only one made aware of it when we checked in. My room was very nice with hardwood floor entry, large bathroom, and very comfortable bed. The TV was an old tube box with a tiny screen. It did have a VCR and DVD player built in, but the picture was so bad, I didn't use it.

It was unseasonably warm so I had the A/C on. It was so noisy that it woke me every time it turned on AND when it turned off.

I found dried up toothpaste and water rings on the bathroom counter. I thought it was a mistake by the cleaning crew, but it was there on the second day as well. They never cleaned it off.

They did not replace the the toiletries so I had to go track down the cleaning lady for a bottle of shampoo.

I did not go with the continental breakfast as it was mostly fruit. I had the pancakes and bacon, and I have to say it was delicious. Jason was my waiter on the first day and he was great. The french press coffee was a nice touch.

Room Tip: Breakfast was expensive but very good.
See more room tips
  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask TheGaddys about Charleston Place by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlestonPlace, General Manager at Charleston Place by Orient-Express, responded to this review
9 February 2012
Dear TheGaddys,

Thank you for your recent stay at Charleston Place and sharing your experience with us. I am disappointed to read that you were not pleased with your accommodations. This is certainly not the impression we want to make with guests. While I am glad that you liked your room, I am very sorry for the housekeeping issues you encountered. I have addressed this with the appropriate departments in order to prevent this from happening in the future. You will be happy to know that we are in the process of room upgrades, which include new flat-screen televisions, as well as an on-demand movie system. I am glad you enjoyed your breakfast and the service you received. Thank you again for taking the time to review your stay.

Best regards,

Paul Stracey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Charleston Place by Orient-Express also viewed

French Quarter Inn
5 of 5 stars 851 Reviews
Charleston, Coastal South Carolina
Show Prices ABS:HotelCheckRates-d225044?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Harbourview Inn
5 of 5 stars 798 Reviews
Charleston, Coastal South Carolina
Show Prices ABS:HotelCheckRates-d103512?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Courtyard by Marriott Charleston Historic District
4.5 of 5 stars 311 Reviews
Charleston, Coastal South Carolina
Show Prices ABS:HotelCheckRates-d223554?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 53 hotels in Charleston, ranked by popularity »

Been to Charleston Place by Orient-Express? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Charleston Place by Orient-Express

  • Place Hotel Charleston
  • Charleston Place Hotel
Address: 205 Meeting Street, Charleston, SC 29401
Price range (per night):* INR13,756 - 25,164

Owners: What's your side of the story?

If you own or manage Charleston Place by Orient-Express, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Charleston Place by Orient-Express
Show the lowest price for this hotel (from our partners)
Show Prices