Stayed here for two nights in December. Good basic accommodation - absolutely no problems with rooms. Location is a few miles from the old town, which really didn't suit us 100% - but that was our choice as all the better located, and nice, properties were fully booked when we were visiting.
Only small problem was the car park. I noticed another reviewer commented on this also. They must have a problem with insufficient spaces for vehicles when the hotel is full. I had to park kerbside near the entrance as all the allocated spaces were used and may vehicles were having to improvise and find new parking spaces wherever they could.

Front desk was not so attentative. Rooms are good and updated. Coffee is not so good!

Everything about this Comfort Suites was wonderful - except the coffee, which was uniformly and inexplicably dreadful. The bold, the regular, the decaf -- all undrinkable even with cream and sugar and moreso if you like it black as I do! So in reality I'd give this one 4-3/4 stars if that were possible.

Now, with that said, we were really, really happy with this Comfort Suites. The location suited us perfectly, the staff were friendly and helpful, the room we had (double with two queen beds) was large, clean and very comfortable. In addition to the beds there was a sofa and armchair, a coffee table, a mini-fridge and a microwave. The bathroom was spacious with the only drawback being that the shower head was so high that I could barely reach it on tiptoe to adjust it.

Charleston was a madhouse (one week before the Republican primary, a marathon, a bicycle race and Restaurant Week) and the place was full, but we never had the first problem with noise - that was very nice indeed. The rates were very reasonable. We spent two nights and were quite pleased with our choice (thanks TA reviewers).

Please note, if you are approaching from the south on Route 17, getting to the front drive can be a bit tricky since one cannot make a left directly into the facility. A left at the light before, then two immediate rights and the entrance is right there.

We booked a park and ride for our Cruise out of Charleston. We had a group of 45 staying at The Comfort Suites West of the Ashley. From the time we first started working with Jing Butler, it was the perfect fit for our group. The information Jing gave us was 100% right. At check in Erica was the perfect welcoming host as she was friendly and funny, warm and caring. All of our rooms were maintained in an excellent manner. With the size of our group there was somthing for everyone, indoor swimming for the kids and workout equipment to help work off the excellent hot breakfast for the adults. Jing coordinated the park and ride for our large group to perfection. This is the only way to go. No worries and all the cars were perfectly safe upon our return. We are talking about cruisin out of Charleston again and a huge factor of that is returning to Comfort Suites West of the Ashley. They made us feel welcome and part of their family