I made the mistake of coming to this hotel because of its convenient location and low rates. What a mistake!!! This hotel was absolutely awful. The manager (James Lee) was extremely rude. There were hundreds of bees everywhere! And to top it off, when I went to ask for a clean towel one evening, they refused to give me one and informed me that people who stay and pay the weekly rate only get towels twice a week (Tuesday & Thursday). One evening there a couple was outside screaming and arguing around 2am. Then at 7am the maintenance man was doing some work outside my room and was extremely loud....so much for a peaceful night of sleep. I was also approached in the parking lot by two guys looking for "weed". Needless to say, I made reservations to move to another hotel down the street for the remainder of my stay.

Jaquanna, the front desk person I had the misfortune of meeting, lacked professionalism, the ability to communicate effectively and was downright RUDE!!! The maintenance of the facility left so much to be desired. If this weren't real life, it would be comical.

I'm currently at training in the Army and wanted to bring my wife here to stay near me. I was able to see her after the work day and spend the whole weekend with her.

I chose Masters Inn due to the great weekly rate they offer (just under $200 a week). I figured it's a great deal since you get 60 channels, free wifi, fridge, microwave, it should be sufficient for the wife. Front desk told me since we came in on a Friday we had to pay for 2 nights, then on Sunday we could start to weekly rate. I had to pay a little extra for those two days but I had no choice.

After my wife was checked in and her bags were in the room I had to get back to Fort Jackson. Within 2 hours she texted me and notified me that her room had a couple cockroaches and ants. I was very disturbed and she was too. She also did not get HBO, and the toilet was not fully secured to the ground. The next day I went to the hotel (Saturday) and notified the hotel of the situations and my wife and me went and bought cleaning supplies. Sunday morning she checked into a room that was on the second floor, the first room she was in was on the first floor.

I cleaned the room very good with the supplies we bought (bleach spray, comet). I also bought Riddex Plus from a local CVS to help with the bug situation. My wife has not seen any bugs since we have been in this room. Whether or not that's because we are on the second floor or if they Riddex Plus is working is yet to be seen. The floor was clean, the bed was much better than the bed from the first floor. This room was cleaner and my wife felt better in this room, especially after I cleaned it. My wife did not use the blanket to sleep with as she felt they probably didn't clean them well in this motel. The next week I washed the linen using the laundry room at the hotel. Housekeeping is supposed to come by twice a week for people who stay weekly, but they only came once so far for my wife. They didn't vacuum or anything, only said "what do you need"? They took the old towels from my wife and gave her half of what she gave them of new towels.

This motel fits you get what you pay for. It does help if you clean it yourself with supplies and wash the linen on your own. This works better though if you plan on being an extended stay instead of just a couple nights.

Pros
60 channels of TV
Free WIFI (even works in laundry room)
Multiple door locks
Fridge
Microwave
Cheapest motel in town
Near restaurants, grocery store, etc
Laundry room

Cons
Not all rooms, beds, etc are as good as some
60 channels not present in all rooms
Bathrooms need attention
Housekeeping is lazy, don't do their job
Drawers need replaced
Rooms just need an overall deep clean

My wife will continue to stay here for the time I'm at Fort Jackson. Like I said, you get what you pay for, and I'm paying around $25 a day. Very cheap, but then again you have to buy cleaning supplies and clean everything yourself. I don't mind it since the price is low, but there are things at this place that need to be fixed.

For a a few day stay, I might not recommend this place unless you are hell bent on saving money. For an extended stay I recommend this play.

We arrived and during check-in I made note of a big bulletin board in the back pasted with wanted posters and faxed photos of "Bail Fugitives". This should have been a tip-off.

Once in the room we notice scratched furniture, even the handle of one of the drawers was hanging, only half attached. We found the bathroom full of lime and rust stains.

The real coup was when the room phone rang the next morning at what we thought was 10 a.m. Unbeknownst to us the time had changed the previous night and a man named James was calling to ask us to check out right away. When I explained the time change had caught us by surprise(there are no clocks in the rooms) and asked for a half hour for us to shower, James said we had to vacate immediately or he would charge us for an extra day, adding that his housekkeping staff was leaving in an hour. Maybe considering the shabby state of the property, keeping the housekkeping staff on for more than an hour after check out might be a good idea.

When we hurried down to check out before hitiing the highway with no showers(probably a blessing really), imagine my surprise when I discovered the James we had spoken to was James Lee, the general manager of the motel. When I told him we were going top have to write this at tripadvisor.com, he was nonplussed and stood by his treatment of us at his property.

If you must travel to this part of West Columbia/Cayce, South Carolina, you would be better off at the slightly pricier Riverside Inn, right down the street.