We booked this place at the last minute and it was cheap, so we weren't expecting anything great. Turned out to be far worse than expected.
It all started at check in: The lady who checked us in seemed very disinterested in us. She never cracked a smile, didn't say hello, didn't say "have a nice stay". In fact, she never even made eye contact with us. Ok, no biggie as long as the room is nice.
Once we drove around back to our room, we noticed what looked like migrant workers all over the place, and some others who looked like plain thugs. We didn't feel very safe.
The room. Where do I start? First off, the floor was covered in what looked like pool table felt, and it had mysterious white stains all over it. The cable s----. Half the channels didn't come in, and the advertised free HBO wasn't available. The shower went from hot to cold to hot to cold, etc. But the biggest, most disgusting problem was the sink. In the drain was a wad of short curly black hairs, and a couple pieces of what looked like food. Basically the only reason we stayed was because we didn't have much choice. I was VERY reluctant to crawl in that bed. After everything, it seemed like I felt little bugs crawling on me in the bed. Maybe there were, or maybe I was just creeped out because of everything else. Then we were awakened all night long by the other residents, who were yelling and running up and down the stairs and walkway.
Checkout: only reason we went in was to complain. The desk guy, just like the lady at check in, was indifferent toward us. He grabbed a piece of paper to write a note for the manager. We're sure this paper is balled up in a trash can at this point (not to mention he misspelled "hair" on the note).
Bottom line: sleep in your car if this place is your only option. But if you must stay here, bring an assortment of cleaning supplies, earplugs, your own bedding, a gun, and a bullet proof vest.
- Masters Hotel Cayce
