Went this weekend for niece wedding, had handicap joined rooms, our room had minimal hot water,no air condition called front desk no maintenance this weekend. Will move you but no more handicap. Well that wouldn't have worked because of dad in handicap room. Trouble getting face cloth, hand towel etc. ran out. lol yes Rude front desk. I'll go back to Savannah Gateway anyday vs
Bluffton, Thank you : )
Room Tip: Upon entrance check your hot water and air condition. Make sure maintenance on hand if anything goes...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 October 2011
First, Our Choice Team, our Mangement Team, and our Brand is sorry for your stay. We have put into place an immediate action plan upon this review. We hope you reinbursment upon check-out was a stepping stone in the right direction. Thank you for bring your concerns to our attention, and we hope in the future you will give us a 2nd chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC