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Comfort Suites Bluffton – reviews, photos

2.5 of 5
23 Towne Drive, Bluffton, SC 29910
Hotel amenities
Comfort Suites Bluffton
Comfort Suites Bluffton
Comfort Suites Bluffton
Comfort Suites Bluffton
Comfort Suites Bluffton
Comfort Suites Bluffton
Ranked #6 of 7 hotels in Bluffton
4.0 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
    19
    12
    6
    8
    6
Date Rating
Selma,Alabama
Senior Contributor
33 reviews 33 reviews
Reviews in 24 cities Reviews in 24 cities
60 helpful votes 60 helpful votes
“Good Price”
3 of 5 stars Reviewed 8 January 2012

It was $85.00 per night for a king room with a sofabed, including taxes. We kept our bikes in the room and didn't feel cramped. The bed was fine but the ac was a little loud. Overall, it was a decent place to stay, but I should say that the carpet in the halls was worn and stained and the ceiling fans in the lobby had a layer of dust. The staff was helpful and friendly. You can walk to good shopping and restaurants.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Crawfish Boil about Comfort Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
7 February 2012
Thank you Crawfish Boil for your review of our Belfair Towne Village Hotel. You are a Senior Contributor to Tripadvisor, and we truly appreciate your comments about our property. We have taken immediate action on our fans and appreciate again your attention to detail. Please stay with us again, when traveling through the low country.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hilton Head Island, South Carolina, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Night Manager made our stay a delight!”
3 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

The night manager made my girlfriend and I feel extremely welcome. The rooms were very clean and surprisingly large. The next morning I went downstairs for their free breakfast (the amazing usual waffle, eggs, yogurt, etc setup) to be greeted by an English woman that could not have been any more accommodating.

The only con to all these wonderful pros was the day shift manager that had harassed my girlfriend and I numerous times within the 30 minutes after checkout, and we were then told he needed to "check our room" because somebody had "reported pet noises".

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Ryan S about Comfort Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
5 December 2011
First, thank you for using our Choice Hotel here in Bluffton. Our night manager and breakfast attendants work very hard daily, and we appreciate your feed back on our Team. We are sorry for the inconvience in checking your room for a pet. We are trying to create more concrete plans for animals in our hotel, so guests like yourself are not bothered again. We hope to see you soon in the area, and greatly appreciate your feed back.
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easley
1 review
“No Maintenance?”
2 of 5 stars Reviewed 3 October 2011

Went this weekend for niece wedding, had handicap joined rooms, our room had minimal hot water,no air condition called front desk no maintenance this weekend. Will move you but no more handicap. Well that wouldn't have worked because of dad in handicap room. Trouble getting face cloth, hand towel etc. ran out. lol yes Rude front desk. I'll go back to Savannah Gateway anyday vs
Bluffton, Thank you : )

Room Tip: Upon entrance check your hot water and air condition. Make sure maintenance on hand if anything goes...
See more room tips
  • Stayed October 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask vickie m about Comfort Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
27 October 2011
First, Our Choice Team, our Mangement Team, and our Brand is sorry for your stay. We have put into place an immediate action plan upon this review. We hope you reinbursment upon check-out was a stepping stone in the right direction. Thank you for bring your concerns to our attention, and we hope in the future you will give us a 2nd chance.
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Jupiter
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Compact”
3 of 5 stars Reviewed 28 July 2011

Decent, clean rooms but a little on the small side. Only spent one night so not a problem. Located in a quiet corner or a little shopping center which was nice.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask JupiterBaseballMom61 about Comfort Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
27 October 2011
We are a smaller more quaint hotel, we try to make families feel at home. Thank you Jupiter Baseball Mom for your comments. We look forward to you, your family, or baseball team visiting us agian.
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Dallas, Texas
Top Contributor
622 reviews 622 reviews
Reviews in 183 cities Reviews in 183 cities
301 helpful votes 301 helpful votes
“Good Comfort Suites”
4 of 5 stars Reviewed 23 June 2011
2
people found this review helpful

This is an older Comfort Suites so don't expect the newer version like we have stayed in recently. The front desk was not at all courteous the first day however on later days we found her to be more friendly,. perhaps the first day she was having a bad day. The night manager was great as he was friendly and helpful There is parking around the hotel, however we noticed every day we were there an employe parked her old car in the drive directly in front of the hotel thus blocking guest parking who arrived to check in. The car stayed there from early morning until the afternoon. The hotel elevator is "creaky" and has an occasional "bump and start". When exiting the elevator the first thing you will notice is the extremely dirty carpets. This may have created by guest dropping food from the dining area. The hallways were clean ads was the room. There was an old style TV in our room that worked OK but bot great. The TVs beed ed to be replaced. Everything worked well in the room and the check out was also handled well. Prices for this location are good. There is some shopping on the grounds where the hotel is located.The breakfast is good with the dining area being kept clean and the food kept replenished. Arriving late may be a problem as there is limited seating in the room and we saw several people taking food and going back to their room due to lack of seating.The internet worked well.There is a free newspaper in the dining room.

Room Tip: Arrive before three PM
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  • Stayed June 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask texaswillie about Comfort Suites Bluffton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
27 October 2011
We do appreciate your review, our Team in place will continue to work on the details you've shared with us. You have a long history of reviews on TripAdvisor, and thank you for your time and input. We work everyday to keep guests like yourself as repeat business. Please feel free to Contact our Guest Reps directly upon your next visit.
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Additional Information about Comfort Suites Bluffton

  • Bluffton Comfort Suites
Address: 23 Towne Drive, Bluffton, SC 29910
Price range (per night):* INR5,872 - 7,717

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