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America's Best Inn Beaufort – reviews, photos

2.0 of 5
2448 Boundary Street, Beaufort, SC 29906-3769
Hotel amenities
America's Best Inn Beaufort
America's Best Inn Beaufort
America's Best Inn Beaufort
Ranked #16 of 16 hotels in Beaufort
2.0 of 5 stars 13 Reviews
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13 reviews from our community

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Ingersoll, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worst motel I never stayed in”
1 of 5 stars Reviewed 20 April 2011
1
person found this review helpful

The room was so bad that my spouse and I checked out after the first hour. The room was awful - dirty carpets and bedspreads, the smell was musty and disagreeable, the furniture was chipped, and everything was dusty. My wife has asthma and there was no way she could stay in that room.

The staff was not professional at all in their approach when we complained - they said they would have no trouble staying in that room and were on the verge of mocking my wife for being fussy. We asked to see a manager, but were told that the owner-manager wasn't available until the next day.
The staff offered another room, but it wasn't much better than the first and we knew that my spouse wouldn't be able to survive the moldy smell.

The staff refused any type of refund and said we would have to return the next day to speak with the owner-manager. In the meantime, I called Hotels by City through which we had made the 3 night booking (March 8-10) and received very little statisfaction from them. Even after speaking with a customer relations rep, we were told the only refund we would get would be from the owner-manager of the motel. We then checked out and got a room at the Quality Inn in Beaufort which was fantastic after the dump we had left.

I called Hotels by City again the next morning and got the same unhelpful advice, so I went to see the owner-manager. He refused to give me any refund and insisted that the rooms were fine. After some discussion, he relented and said that because the third night was outside the 48 hour cancellation policy, he would refund tthat night, but that it would have to go through Hotels by City as a credit card refund. We left, changed our travel plans and departed Beaufort because all the hotels were booked due to grad ceremonies for the marines on Paris Island.

I am writing this on April 19. I have received two credit card statements in the meantime and there has been no refund from Hotels by City. I called them today and the customer relations rep called the motel . The rep then told me that the owner-manager said he had not promised me a refund for the third night. I called the motel and Mike the owner operator told me that he was on the other line with the company and he was authorizing the refund. I'll believe it when I see it.

Room Tip: There is no best room!
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  • Stayed March 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
“THE DUMP”
1 of 5 stars Reviewed 26 February 2011
1
person found this review helpful

Total DUMP, 1 towel in the room we had 2 queens, my parents room had the smell of POT and the in-laws had a clogged sink, the first morning at 4:30 AM we noticed no wash clothes when we called down to the front desk, they couldn't help with towels till house cleaning can in at 8:30AM, someone was knocking on doors at 1:30AM, you would be better off staying with you son in the Marine barrecks, worst place I ever stayed and never again...KEEP OUT,

  • Stayed February 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Pleasantly Surprised”
3 of 5 stars Reviewed 25 January 2010

My family needed a place to stay for my brother's graduation from Marines boot camp, so we booked the cheapest hotel we could find in Beaufort. It wasn't until after we booked that we decided to check out the hotel's reviews. When we read the disgusting reviews from past guests we actually called to cancel our reservations, but the staff informed us the hotel had recently been renovated and under new management, so we decided to give it a shot. We were all pleasantly surprised to find friendly staff, clean rooms, and a GREAT location (right in the middle of Beaufort's "strip" of restaurants and shops and close to camp on Parris Island). My wife is a certified germaphobe, and even she was pleased. There were, however, a few drawbacks - 1. the second morning we had no hot water, 2. the continental breakfast is extremely skimpy and once it runs out, they don't replenish, and 3. they don't offer many extra amenities. I NEVER write hotel reviews, but I figured this hotel deserves a better reputation. If I could, I would give it 3.5 stars. If I ever have to visit Beaufort again, I would definitely consider this hotel - it's cheap, but worth every penny!

  • Stayed January 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jenny5858
1 review
“Disgusting!!!!!!!”
1 of 5 stars Reviewed 4 September 2009

Okay so where do I begin? I came to the area to attend a graduation. Upon my arrival, I was greeted by a man who had no personality and a shirt that was dirty as dirt. Not only could I smell him a mile away, being a vegan I was totally turned off by his eagerness to eat like a sloppy pig in front of me. Oh did I mention he was barefooted. YUK!

Now the rooms. Well, didn't notice til' the following morning but, I was torn up by either bed bugs or fleas. It was awful. Never in my life had I ever needed to apply bug spray before getting into a bed.

And the breakfast! What breakfast? That is a joke. They have this frig with milk and Sunny D. I actually witnessed an old lady smelling the jug to see if it was bad. Then on top of that, the two tables that were there I assume to sit at were filthy. I told the old lady who was working but, I assume she has a hearing problem because rather than cleaning the tables she brought me a spoon. WHen I asked her what the spoon was for, she told me I could get my own milk! Either she needs a hearing aid or she is losing her mind........... maybe both.

  • Stayed September 2009, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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hiclass@sccoast.net
1 review
“Great Hotel at a Great Price”
4 of 5 stars Reviewed 26 May 2009

My family went for the Beaufort Airshow. The hotel is located in a nice part of town. We were very close to everything, dining, shopping. The staff at the hotel was very friendly and helpful. The hotel had just been remodeled. Our room had new carpet, new tile, new paint. Our room was very clean. There's not a lot of amenities, but it's a nice place to stay. We were very pleased and would definately stay there again if we were in the area.

  • Stayed May 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about America's Best Inn Beaufort

  • Beaufort Best Inn
  • Best Inn Beaufort
Address: 2448 Boundary Street, Beaufort, SC 29906-3769
Price range (per night):* INR3,411 - 4,641

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