I stayed here for business and left with bed bugs!

I am covered with bites from head to toe - went to walk-in and they confirmed my worst fear, they indeed are bed bug bites. I called to report the issue so no one else would fall victim to this, they said they would check my room - I called later to ask if they checked, they said they did and "couldn't find anything yet" ~ yea right.

I have to return to the area for business but I can gaurantee I will not be returning here!

I have pictures to prove it!!!!!! disgusting.

After a long drive and checking in, we found that the toilet was not operational. This made the evening quite frustrating. We felt that it was something that should've been verified before someone checks in. All other areas of the hotel were clean and the hotel served the purpose of its operations as advertised.

Staff was pleasant and the manager, Holly Arora was excellent in rectifying the situation. While the stay at that particular Extended wasn't the greatest, the manager made up for it and I would recommend Extended Stays in general having stayed in others for months at a time. The price as well was extremely reasonable for going into the Labor Day Weekend. Thank you Holly!

I agree with most of what was written by the previous reviewer. Generally, this is a basic no-frills hotel. That is what Extended Stay America offers. No pool. No food. No free internet. Few services. Kitchen in room is helpful if you bring your own food. Larger refrigerator, two-burner stove, microwave oven, toaster, sink, utensils, pots and pans, dishes, glasses and cups for two. We wanted two beds, but it was not available. Double bed was very comfortable. Hallway on third floor smelled like smoke. Lots of shopping and restaurants nearby within one mile. Easy to get highway. Getting to Newport took about 35 minutes or so. We paid $45 for the room on Priceline. Was crowded or sold out because of the Newport Folk Festival. Much more affordable than the Newport area hotels (most sold out that weekend).

I got a room here at a really nice price was was relatively pleased. Have been leery of Extended StayAmerica properties, but they do seem to be working to improve their properties.

Location: Surprised that its advertised as an airport hotel as it seems to be a pretty good distance from the Providence Airport. So I might shy away from the property if proximity to the airport was key. However, you are convenient to I-95 and RI-4 which offer access to other areas. The general location is commercial use with some shopping centers and fast food places around. There are some offices in the area and this would be good for accessing those companies.

Check-in: I arrived at the hotel fairly late. One thing to know about ESA properties is that they don't have a 24-hour front desk. If arriving late, you have to get on the phone in the lobby and call the night manager to get you checked in. The person on staff happened to be doing laundry behind the front desk and was available to check me in immediately. I received a decent studio with a full kitchen. My overall impression at check in was that the hotel has had some work done to it recently. So the lobby and exterior look like they have had some upgrades.

One note about my arrival was that there was probably some work crews staying at the hotel and parked their trucks in the front lot. They parked the trucks horizontally, taking away about 15 parking spaces which left little for arriving guests.

Room: This is one of the few hotels I have stay in this decade that still uses the old VingCards which are plastic cards with holes in them to open the door, It was fine, but unlike other keycards, I think you can get fined if you lose one.

The room was unspectacular but generally clean. Two double beds. Consistent with other ESAs, there was a tiny TV in the room. The bathroom was clean and spacious and the kitchen area had plenty of plates and silverware if we chose to eat in. My main complaint was the mattresses. Extremely uncomfortable and left me with a sore back in the morning. If they had to do anything, I would suggest replacing the mattresses. Honestly, if I were returning to the area, this could be a factor in choosing another hotel. On this particular stay, I was a bit squeezed as other hotels didn't have rooms available.

Service: Limited. The front desk has the Providence Journal available which is better than receiving the standard USA Today. The staff overall was pleasant and I have no complaints. There isn't a restaurant or bar at the property.

My overall impression was that the hotel looks like it has been improved but still has work to do. If you have back problems, the mattress might give you fits. However, the price was right given the lack of availability and its hard to complain. However, I would not book a long-term stay here as the sleep quality would wear on me after a while.