We often stay here when visiting for family situations. They always accommodate us when we need to extend our stay or check out early. Thanks to everyone for trying to make us as comfortable as possible during a difficult time.

We just stayed at the Quality Inn for a lacrosse tournament at Bryant University. I am a semi-picky mom of four children, and have been all over the place for sports tournaments and for college shopping. First the pros - the hotel is very conveniently located near Bryant. The staff was friendly, and parking was ample. The beds and bathroom were clean. Breakfast was the usual for these type hotels. Now the cons - this is an old hotel. We also opened the door of our room to an awful musty smell. Having one son deathly allergic to mold, I asked the manager to come to the room to see what I was talking about. He explained that the hotel was built on ledge, that there were many trees, and that created a humidity problem. I repeatedly said " the room smells musty" and he repeatedly explained that the problem was humidity and he would bring in a de-humidifier to the room. I gave up, and had him open the window - which only opens 6" for security reasons - understandable but doesn't help with the smell. The manager nicely called later to say he had a room available on the second floor, which did not smell musty, but we had settled in and remained in our room.

This hotel required a two night stay with no cancellation, and any changes or cancellations have to be made three days before the reservation for refunds. When I made the reservation, I didn't notice this policy (my fault), but find it hard to believe that this type hotel doesn't have a standard cancellation policy and one night minimum. I did get a reminder email about the cancellation/change policy the week before our stay, which was nice. The day before we were to leave, plans changed, and we only needed one night stay. I knew I was out of luck, but now will never book at a hotel where I cannot cancel the day of travel or have a minimum length stay. The reason this was particularly annoying, is that although we only stayed one night, the price for two nights was over $350. This hotel is overpriced.

After all the traveling I've done recently, I have learned something new, too. Any hotel that offers smoking rooms is probably an old hotel, and will always smell like smoke. If we return to the area, we will not be staying here.

Hotel was good good parking and so called good aminities but the staff was unprofessional not dressed well kind of uncomfortable to see in hotel breakfast was ok, all readymade stuff nothing like Hampton inn
Also the keeping is not good lawns were untidy but clean no landscaping hotel looks old from inside will not stay again :(

My family stayed here over the Memorial Day weekend, while visiting friends and family in the area. Our expectations were pretty low, considering that this is a "budget" hotel. However, even those low expectations were not met. When we arrived, as soon as we opened the door, we noticed a very musty smell, and the room was very damp. We had to wear our shoes at all times while in the room, due to the damp feeling and dirty appearance of the rug. In addition to the musty smell, the first night we stayed I turned down the comforter to get into bed and there was a huge stain in the middle of the sheets. I called the front desk immediately to request clean sheets. If I can say anything positive about this hotel, it was that the individuals working at the front desk and the service people were friendly and promptly responded to our request.

In addition to the musty smell and dirty sheets, there were several fixtures in the bathroom that were not in working order, including the shower curtain rod that was not installed properly, causing the shower curtain to not stay closed and water to get all over the bathroom floor every time we showered. We're lucky that the whole contraption didn't come crashing down onto one of us. The shower curtain rod was not even secured into the wall and the screws were hanging out. The hook on the back of the bathroom door was also not installed properly and was one touch away from falling off.

Needless to say, we spent the least amount of time as possible in the hotel, returning ONLY to sleep at night. At any price, the unsanitary, run down conditions of this hotel were unacceptable, but particularly for the rate that we paid (which was not "budget" by any stretch of the imagination!)- inexcusable. We will not be returning to this hotel, and have advised family and friends visiting the area to stear clear!