I have stayed at this hotel in the past and didnt find it bad at all. I havent been there in a while and to read these reviews, one would think its a hole in the wall. I stayed there over Christmas, a time when if something is bound to go wrong, it should - but there were no issues, no staff who were rude, I didnt see it as dirty or anything at all. Old? Sure, but hotels get older every day, its not in disrepair and isnt neglected. The reviews make it sound like a complete dump - now, try some of the other brands, super 8, motel 6, red roof, and others in york and, sure, maybe not so good, but I think people are slamming this hotel a little unfairly. If you want a comofrtable bed, good rate and nice people who remember your name (they remembered mine, but then I do actually talk to the staff and ask them how they are so Im not just 1 in 1,000 faces they see), then I dont see the problem. I think we have too many 'experts' and 'bloggers' out there inflating their sense of importance by hurting hotels by setting an impossible standard. Dont expect the Ritz, that this hotel isnt, but really - if you want that, wouldnt you stay somewhere else anyway? its a good place, I like it, my company likes it, and we wouldnt choose anywhere else. Dont judge a book by its cover.
I too travel 66% of the year, Ive stayed in some holes - this just isnt.
Paul Wellstone
OS Engineering, LLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 December 2011
Greetings Trip Advisor Guests!
My very best wishes to all of you as 2011 comes to a close and my hopes for all of you to have a safe and enjoyable new year.
The staff and I are very appreciative of your nice comments about what our is and what it is not. Yes, we know we arent the Ritz Carlton, but we think we provide a degree of service that is on par with what the Ritz tries to do, but with our own flavor and style.
I hope you continue staying with us and look forward to serving your needs again real soon!
Best Wishes and Safe Travels,
Dan Johnson
General Manager
Holiday Inn Conference Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC