We spent one night at this property. It is very old and needs a good renovating. The employees were very nice and helpful.

This quality of room should not cost more that about $70. I paid $130 plus tax and a pet fee.

Booked a room with 2 queen beds. Asked for a quiet room away from pool. When we checked in, the two people at the front desk were less friendly. When we got to our room, the beds were full-sized (too small for a family of 2 adults and two teens). When I contacted the front desk again, they said they do not have double queen rooms that are not around the pool. They gave us another room. It was located next to the entrance of the pool and next to the vending and ice machines-very noisy! When we walked into the room we were hit with an almost unbearable smell of mildew. The bathroom had pubic hairs on the floor, a used shampoo in the corner of the shower and dingy towels. We were too exhausted and disheartened to approach the unfriendly desk again. We are so disappointed. We visit York several times a year and were hoping to make this our hotel of choice... On a positive note- when we asked for more towels and shampoos they were promptly given. When checkin out, the front desk staff were lovely.

If you want to stay at a hotel where the staff is either surly, uncaring or just downright indifferent then stay here. If you want to hear drunk and disorderly guests for hours where the security staff does nothing then stay here. Overall I could would say stay here only if you are deaf and find dealing with hotel staff a painful experience as one that you find interesting

There's a hurricane creeping up the coast right now that forced my sister, her bulldog, and friend's family of seven out of Cape May with less than 12 hours notice. My sister turned to me to find affordable lodging for them all, somewhere near Lancaster, in a place with an indoor pool and pet friendly policies. On a Friday afternoon, that seemed daunting, especially since they needed to check in that night.

Everyone knows it's easy to find a fabulous hotel or restaurant when paying full price, but bargains are another thing. TA did not have good things to say about the motel my sister had tentatively contacted, as in they have a documented bug issue- ick. Last minute tourist area prices are not usually bargains, so I resorted to using Hotwire. This hotel was listed as having an 85% approval rating from Hotwire guests. So, I bit- two rooms for three nights for a total of 5 adults and 3 minors. As soon as the name appeared, I got on the phone because of course, my sister had special requests- last minute special requests- like a ground floor room for the dog, and non-smoking rooms for all. The desk clerk readily accommodated the requests at half past four in the afternoon, and the hotel followed through when the party of eight arrived. That does not always happen even when one books directly with the hotel and has a pile of points with the hotel chains rewards program- believe me, I know.

Fast forward to today- my sometimes borderline OCD sister said "it's a beautiful hotel, the kids love the pool, everything is great, and I actually slept through the night in the bed it was so comfortable." This from a woman who seldom sleeps at night, period, even in her very expensive bed at home.

Given the short notice within the booking was made, the outstanding price offered through Hotwire, the readiness of the staff to accommodate "bargain" guests, and the amenities offered, this hotel is in my opinion a gem. I confess, that while reading the manager's response to some of the complaints, it seemed that he was bordering on spin doctoring/denial at times, but now I am a believer- and I didn't even stay there, I just booked it for a non TA member!