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Inn at Reading – reviews, photos

3.0 of 5
1040 Park Road, Wyomissing, PA 19610
Hotel amenities
Inn at Reading
Ranked #4 of 6 hotels in Wyomissing
3.5 of 5 stars 106 Reviews
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106 reviews from our community

    Trip type
Traveller rating
    33
    27
    14
    19
    13
Date Rating
Saint Simons Island, Georgia, United States
Top Contributor
71 reviews 71 reviews
Reviews in 18 cities Reviews in 18 cities
75 helpful votes 75 helpful votes
“Oldie But Goodie”
5 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

This is an old property. Get over it.

The management and staff have taken good care of it and have made major upgrades to the rooms and the common areas. The REAL draw to this hotel is the outstanding staff. They are extremely friendly and most helpful. They ALL go the extra mile to please you.

I love this place. Heck, if people did not go someplace because it was old, Rome would be out of business!

Room Tip: Ask for a suite if you are staying here to work.
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reading, Pennsylvania
1 review
2 helpful votes 2 helpful votes
“Exceptional Service”
4 of 5 stars Reviewed 14 December 2011
2
people found this review helpful

Many thanks to the staff at the Inn at Reading for helping to make our recent corporate employee holiday party a success. Event coordinator, Robin Keefe, and the rest of the staff went above and beyond to assure that things went smoothly. The food was outstanding, the facility was great and the service was exceptional!

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manhattan Beach, California
1 review
1 helpful vote 1 helpful vote
“Enjoyable stay”
4 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

I stayed here with my family recently while in town. Service was excellent and the staff really does a good job to make sure you are well taken care of! Our room was spacious clean and updated. They have been doing some renovating here since the last time I came. Looks like its still going on but coming along nice.

Overall good value service and stay

Room Tip: ask for the upgraded rooms
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Great stay!”
4 of 5 stars Reviewed 28 September 2011
1
person found this review helpful

I have seen various reviews for this hotel, but I can only say that my stay was wonderful! My room was spacious and updated, friendly staff at check-in, as well as in the restaurant. It is obvious that the hotel is undergoing renovations, but it looks like it is well on its way! Thank you for a great stay!

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Senior Contributor
34 reviews 34 reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Never again”
2 of 5 stars Reviewed 27 September 2011
2
people found this review helpful

We like to support local business and have stayed at the Inn at Reading on our frequent trips to the area for years now. The fact that they accept pets has been one of the biggest factors in choosing the Inn as well. However, our most recent stay will probably be our last.

The hotel supposedly was a nice place to stay in the 60s. It seems the Inn at Reading tries to hold onto this long-outdated reputation. The hotel is dated, overpriced for the condition of the property, and the rooms don't appear to have received updates in many years.

On our recent stay, the internet was not working, which we were told by the staff when we checked in. This is a big deal for us, and it was disappointing. There was a very old thermostat in our room which did not work all weekend, so we had no temperature control. We encountered two rude employees during our visit. (We also encountered two nice employees. Unfortunately the negative always sticks out more than the positive.) The shower curtain was dirty and mildewed. The shower head was stained with hard water and mildew. I felt dirtier taking a shower than if I hadn't. The bathroom was really not very clean otherwise either, and of course outdated. On top of that, we only had two towels. I don't think I've ever been in a hotel that only gives you two towels. The mattress was hard and uncomfortable. I've stayed in some rooms at the Inn that have better mattresses, but this one was unacceptable. The carpet and chairs looked and felt grungy. Also, this is the second time that we have stayed here when the fire alarm has gone off at odd hours and for no reason. No explanation from the staff about this. The hallways smell bad. It is just not a pleasant place to stay, and in the future we were find accommodations at one of the other area hotels.

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cindy Kurtz, Manager at Inn at Reading, responded to this review
30 September 2011
The Inn at Reading is a traditional hotel. We have a reputation for our customer service and for going the extra mile to make our guests feel at home. We are undergoing many changes at this time. We are updating our rooms to provide our guests with a more current look, but keeping with our American Heritage Traditional look. We are updating our Internet and Cable services. It is unfortunate that all these issues occurred during your stay. The fire alarm system is a necessary part of any hotel; the false alarms were caused by guests not adhering to the Hotel's smoking policy. We have made a lot of progress this year, and as the changes move forward, we are confident that your future stay with us will be comfortable and enjoyable.
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Additional Information about Inn at Reading

  • Hotel At Reading
  • At Reading Hotel
  • Bed Breakfast Reading
Address: 1040 Park Road, Wyomissing, PA 19610
Price range (per night):* INR4,921 - 7,493

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