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BEST WESTERN Genetti Hotel and Conference Center – reviews, photos

77 East Market Street, Wilkes-Barre, PA 18701
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BEST WESTERN Genetti Hotel and Conference Center
Ranked #9 of 17 hotels in Wilkes-Barre
4.0 of 5 stars 70 Reviews
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70 reviews from our community

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Middletown, New York
Senior Contributor
47 reviews 47 reviews
Reviews in 36 cities Reviews in 36 cities
15 helpful votes 15 helpful votes
“Undergoing Renovations”
4 of 5 stars Reviewed 14 February 2012

Hotel was clean and my room was very comfortable. It was situated in a good area, walking to a nice circle with some local shops and things (altho the whole town seems to close at 6pm...). When I was there the lobby was being renovated, so it was not too pretty, but once it's done it'll be nice. The fitness room was good with adjustable weights and a weight machine along with the typical cardio items, so that's a big plus for me. I didn't eat the breakfast myself, but from the looks (and my colleagues) it is better than the typical hotel continental breakfast (it was HOT and had a lot of variety day to day... not just runny eggs like other hotels). Overall you could tell the ownership take great pride in this hotel and although it isn't the newest or shiniest property I would stay again.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cook7166 about BEST WESTERN Genetti Hotel and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Great weekend”
5 of 5 stars Reviewed 12 February 2012 via mobile

I stayed here in Wilkesbarre for our swim meet. It was right next door to our pool and 1 block from public square that had restraunts shops and dunkin donuts. Check in went really smoothly. We noticed a lot of renovations in progress from last time I stayed here it was a positive sight to see. Also. The people were all so friendly and helpful all over the place because our lunches were in a different part of the building. Our room was awesome. We had queen beds that smelled good and had extra pillows in the room and extra blankets indiviually wrapped so we didn't have to ask the front desk, very convinent and unusual to find in a hotel. In the room was ihomes, huge flat screens, fridge, microwave, nice comfy chairs, and a rubber duck LOL! We all thought that was so cute. After our breakfast which was awesome we left the day and came back later to a nicely refreshed room and dinner. There was a nice work out center for us to with a flat screen.All in all our weekend was awesome, and Genettis renovations are looking great! Can't wait until next time we are back!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask swimmer87 about BEST WESTERN Genetti Hotel and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Stayed here for a week and a couple days on business. The hotel is a bit dated in the lobby and has strange decor in the breakfast area/restaurant but they are renovating currently in those areas. The rooms however are GREAT! We had three King rooms, one a little larger with a couch and a bigger bathroom for $5 extra a night. They all had comfy beds, nice flat screens, and great water pressure in the shower. The breakfast is OK--eggs, cereal, fruit, waffles, etc. We did not eat at the restaurant so can't provide any input there. The staff here are very friendly and helpful, always checking to say hello! The hotel is nicely located right by the public square, you can walk to a variety of restaurants and shops! Overall I recommend this hotel, we miss now that we are in our new location!!

Room Tip: Get a King with the couch for a little extra a night--it has a lot more room!
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lilybird7277 about BEST WESTERN Genetti Hotel and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrenceville, Georgia
1 review
1 helpful vote 1 helpful vote
“Home away from home”
5 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

I had the pleasure of staying at Genettis for 3 full weeks... The staff was beyond awesome!! Micheal at the front desk loaned me his phone charger as i had left mine at previous hotel.. They were beyond kind and caring. Also another Micheal who i think was part of the wait staff was a DOLL!!! He went way out if his way daily to make sure we were comfortable and well taken care of !! Breakfast was good, I am actually going to miss the french toast. Bill was friendly and very on the ball every morning!!! Though the hotel is dated i found it very charming and clean. If I am ever back in Wilkes-Barre I am defiantly staying here again !! Family owned and not a typical chain, I felt welcome and cared for here!!!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Robyn M about BEST WESTERN Genetti Hotel and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Hospitality was impeccable!”
4 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

The hotel was freezing cold and the lobby REEKS of smoke, since you have to walk through a smoking bar to get to the restaurant, Oyster. Breakfast is very good, especially for a free one, and the morning waiter, Bill, is hilariously terse and grumpy- he's a lovely guy and an excellent server, just sort of long-faced, as opposed to Michael, the charming and cheery banquet manager (or captain) who is tremendously helpful and an incredible representative of Genetti hospitality, as is the "other Michael", the night manager, and Sam, the GM. All our needs and wants were attended to promptly, happily, and generously. These people headline a great staff, and I'd be delighted to stay there again.

Room Tip: Laundry facilities are on 5th floor.
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask M B about BEST WESTERN Genetti Hotel and Conference Center
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Additional Information about BEST WESTERN Genetti Hotel and Conference Center

  • Best Western Wilkes Barre
  • Best Western Genetti Hotel
  • Best Western Wilkes-Barre
  • Wilkes-Barre Best Western
Address: 77 East Market Street, Wilkes-Barre, PA 18701
Price range (per night):* INR4,641 - 8,220

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BEST WESTERN Genetti Hotel and Conference Center
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