I booked a non smoking room due to health reasons and when we arrived were given a room on the 3rd floor, although the 2nd floor was smoking. This hotel is NOT a non smoking hotel and the stench of cigarette smoke was very noticeable in our room. When we got off the elevator there was a strong musty odor like old cat urine. We entered the room and were hit with this old stale cigarette odor. We waited about an hour to see if the stench got any better and it didn't (also note the room is extremely old and dingey looking.. The mattress had a tag on it from 1989... It looks like something from the 60s..).. After realizing that that odor was not going away and my throat was starting to close up/eyes were watering etc we left.. I asked the lady at the front desk to change our room but she had nothing else to give us.. She was extremely pleasant and kind and did give us a full refund, even went so far as to call another local non smoking hotel. She was the best part of this place. If you have health issues related to cigarette smoke DO NOT stay here.
- Days Inn Wilkes Barre
- Wilkes Barre Days Inn
- Wilkes-Barre Days Inn
