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Days Inn Wilkes-Barre – reviews, photos

2.0 of 5
760 Kidder Street, I-81 Exit 170B, Wilkes-Barre, PA 18702
Hotel amenities
Days Inn Wilkes-Barre
Ranked #14 of 17 hotels in Wilkes-Barre
3.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    6
    10
    17
    2
    13
Date Rating
york pa
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Avoid!!”
1 of 5 stars Reviewed 3 October 2010
1
person found this review helpful

I booked a non smoking room due to health reasons and when we arrived were given a room on the 3rd floor, although the 2nd floor was smoking. This hotel is NOT a non smoking hotel and the stench of cigarette smoke was very noticeable in our room. When we got off the elevator there was a strong musty odor like old cat urine. We entered the room and were hit with this old stale cigarette odor. We waited about an hour to see if the stench got any better and it didn't (also note the room is extremely old and dingey looking.. The mattress had a tag on it from 1989... It looks like something from the 60s..).. After realizing that that odor was not going away and my throat was starting to close up/eyes were watering etc we left.. I asked the lady at the front desk to change our room but she had nothing else to give us.. She was extremely pleasant and kind and did give us a full refund, even went so far as to call another local non smoking hotel. She was the best part of this place. If you have health issues related to cigarette smoke DO NOT stay here.

  • Stayed October 2010, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travelinmama1731 about Days Inn Wilkes-Barre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DayManager, General Manager at Days Inn Wilkes-Barre, responded to this review
4 October 2010
We apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Feedback like yours help us improve customer experience and overall stay. We do have preventive measures in place to neutralize smoke odor on our floors.
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Washington DC, District of Columbia
1 review
“Bed Bugs -- Watch Out!!!!!!”
1 of 5 stars Reviewed 2 August 2010

I stayed here last weekend. The room smelled of sweat--like an old gym locker. I was OK with it until my friend killed a bug on his pillow as we were getting dressed in the morning. I didn't notice them at the time but today (two days after check-out) my arms are covered in welts from bed bugs (at least 15-20). There must be some kind of delayed reaction since this is the only place we stayed on our overnight trip. I WOULD NOT STAY HERE AGAIN. EVER.

  • Stayed July 2010, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DCguy212121 about Days Inn Wilkes-Barre
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DayManager, General Manager at Days Inn Wilkes-Barre, responded to this review
7 September 2010
I am truly sorry you had a less than acceptable stay. We take comments like this very seriously. Upon reciept of the call, after you had already departed, we immediately took the room out of service. As per procedure we manually checked the rooms, then we brought in a third party inspector whose is certifed in bed bug inspection and fumigation to come and check the room. Fortunately we had no bed bugs in the room. I am sorry that your stay was not what you had expected. We take pride in our service and hope this stay is not a reflection on that of Days Inn hotels.
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“No discounts, Rude”
1 of 5 stars Reviewed 8 June 2010

My 84 yo Mom and I stayed here one night on our way through PA. We asked for a quiet room away from the lobby, elevator and such so we could get some good rest before driving to Niagara the next day. The Hotel was in a good location and seemed great to start off with. However, at 3 AM loud male voices and very loud banging began to flow through the wall behind our beds. It kept up until I finally called the desk and complained. If quieted down a little for a while but soon started up again. I called and complained again. The voices got lower but the banging continued. This went on for the rest of the morning. We never did get back to sleep. When we were checking out I complained to the desk clerk about all the noise and the fact that we got very little sleep. He said that a bunch of guys in the next room were lifting weights and drinking all night. That's it. No apology, no offer of a discount, nothing for our discomfort and loss of sleep. Don't stay here.

  • Stayed May 2010, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Bitzer about Days Inn Wilkes-Barre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipsburg, Pennsylvania
1 review
“Honeymoon with benefits”
4 of 5 stars Reviewed 20 April 2010

We arrived in late afternoon and the service was great!  The deskclerks were always available with info about the area.  We were only minutes away from the main arteries around the city and to Scranton.  Crossing over the river to Kingston and the other small towns was easy.  We were there for five days and each morning we were able to walk to Friendly's for breakfast and the Mall was just across the street.  We will definitly stay there again when in the area!  Have to say there is a solid medium strip in the middle of the street and you have to go up and cross over to the left to get to the motel, but coming down the hill is really easy to access.

  • Stayed August 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lwk23 about Days Inn Wilkes-Barre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auburn
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Everything OK until shower------------”
3 of 5 stars Reviewed 14 January 2010

Everything was OK( Not great but OK ) until I had to take a shower.I have stayed at many motels/hotels over the past year but never had a shower like this.I had no way of knowing how to get the shower to work.I called the front desk but they didn't seemed to give me the answer I needed.My friend who stayed after I left asked the maintenance man how to get it to work.After he showed him how he made a big joke about it with his fellow employees.The joke is on him because he lost a customer.

  • Stayed January 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Days Inn Wilkes-Barre

  • Days Inn Wilkes Barre
  • Wilkes Barre Days Inn
  • Wilkes-Barre Days Inn
Address: 760 Kidder Street, I-81 Exit 170B, Wilkes-Barre, PA 18702
Price range (per night):* INR3,243 - 4,977

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