God, what a creature!! (Don't insult humanity by including this primate)

Let me tell you the story from the very begining.
We went there for this July 4th long weekend trip to explore the poconos adventure in PA. We searched in priceline and booked a room with two double beds (we were a group of 4 adults in our late 20's, very close friends). Everything was all set.
The problem started when we tried to put the address in the GPS. No luck. One of our friend had iPad. We put the address there and it pointed to some no-mans-land.
Still we started driving in that direction. In between we came across one Econo Lodge. The lady in the reception, as far as I remember, her name was Sheela, was of big help to us. She was very patient and tried to help us as far as she can.
We called the other lodge and tried to transfer our booking to this one. But the person on the other end of the phone was not willing to do that and gave us many lame excuses.

Somehow, after many trial and error we found the hotel. The we meet this creature Deep Patel and immediately realized, this was the primate we spoke earlier. We received no welcome; let alone any appologize. Deep acted like it was our fault not to find this "Wall Street" like popular place.
Soon came the next surprize. He checked our booking and in no time found that catch in the deal. We booked for 2 double beds, he started asking how many persons we were in our team. When we said 4, he immediately charged 22$ extra for extra guest.
We tried to explain the 2 double bed concept but he was adamant and tried to threaten that we have to pay the one night charge as the cancellation fee.
We were tried and in no position to argue to just 22$. So we paied him (then and there, or you may say, Advance) and came to our room.
The room was a large one, but though we opted for a non-smoking room, it smelled like a gang of smokers were there 5 minutes ago.
The the problem was with A/C. The outlet was in the outer room. so the whole night we were suffering the hot smoky inner room while the A/C is running way below 70.

In the morning we went to get the promiseed continental breakfast. It was the smallest arrangement I ever saw. Only one bottle of milk, some bagels, one container of sour creame which is almost exhausted, one coffee percolator, only 1 type of cereal and one bottle of some unknown orange juice (self or local made??) and one waffle machine.
And thats it!!
The palce is also very small, only 1 table with 3/4 chairs. So most of teh people are standing and loitering.
We decided to skip the breakfast.
When we were checking out we asked for the receipt of the extra money. This Deep creature was not there, some lady came and she told me, she cannot give me any printout from the system. So she written me the amount in one piece of paper (I guess they took the money personally somehow and certainly not going to show to income tax/lodge higher management etc).

This was the ugliest behavior/ most unprofessional customer service in hotel business I have ever seen (Please keep in mind I am a frequent traveller and visited many hotels of different chains in differerent states of US).

I would reccomend/advise
1> to Econo Lodge higher management: Terminate Deep Patel. Immediately.
2> to Prospective traveller in that area: Avoid this Lodge. Totally. At least till this primate Deep is there.
3> to Deep: Join a course to learn how to treat the customer and practise honesty.

I've already provide my feedback to Priceline. I tried to give the feedback to Econo but found no place to do so. I'll try to provide some harsh feedback in Yelp/Yellow pages etc, my blog.

OK hotel. Somewhat tired. Don't bother with the free breakfast. The owners were very nice. OK value for the money

Only stay here is you have to be in this area and you have to stay under $80 a day. Large rooms, but dirty and poorly maintained. Avoid touching the shower curtain at all costs! The wireless internet only works from rooms close to the office, small cheap TV's, sparse linens, and sandpaper towels.

First, when I say I'd recommend to a friend, I would only recommend to certain friends, who have the same easy-going attitude towards motels. This is not a deluxe lodging, things are minimal (we all laughed when the 'limited equipment' kitchen contained standard appliances but not a plate, eating utensil or cooking utensil to be had) but CLEAN. Furnishings are old, fixtures are old, but again, clean. The rooms are spacious - a front room with bed, couch, table and chairs, TV and a back bedroom with bed and TV. The free wi-fi worked, but only in the front room. We never felt uncomfortable (I figured out how to lock that sliding door), the price was as quoted, the staff pleasant. Breakfast was standard fare, although hot waffles appeared on the weekend. All in all, we enjoyed the peaceful setting and although we only ended up here because virtually all the rooms in Wilkes-Barre were taken up by a convention, we were glad we had. There were convenient fast food/gas stations at the Turnpike/Interstate interchange, and we found a good restaurant just two miles down the road. It's plain, in need of some TLC, but for the price, it filled our needs quite nicely and we'd return.