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SpringHill Suites Washington – reviews, photos

3.0 of 5
16 Trinity Point Drive, Washington, PA 15301
Hotel amenities
SpringHill Suites Washington
Ranked #5 of 16 hotels in Washington
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    8
    17
    3
    1
    1
Date Rating
Hamilton Ontario
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“OK, but why cut corners?”
4 of 5 stars Reviewed 18 January 2012

Stayed as a stop over heading north from Florida and needed a place to rest.
As of Jan 15/ 2012 they are undergoing complete renos.

Front desk check in was a breeze, and very friendly. Pool was very warm and clean, although we didn't have time to use it. We we put in the newly renovated rooms on the fourth floor, and overall i'd say they are nicely done. The only question I have for the property about this is why would you leave older, rusty / worn looking hardware on the doors? The door handles, and hinges are tarnished and even somewhat rusty. Even the counter tops in the bathroom, along with the kitchenette / wardrobe appear to be left behind.

I can say it should be a nice place by March when the renos are complete, but it's the details that set a room and property apart and it's too bad they've "cheaped" out on those few items.
You can see my pictures posted.

I also found the rate was bit high compared to what I would usually pay for this type of property. Don't get me wrong, I would stay again, but wouldn't go out of my way to book it.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mrmusic4ads about SpringHill Suites Washington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at SpringHill Suites Washington, responded to this review
6 March 2012
We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to post your feedback.

Sincerely,
Michael Rhoten, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“PA Turnpike Thanksgiving weekend break”
4 of 5 stars Reviewed 26 November 2011
2
people found this review helpful

Great hotel located a short distance from the PA turnpike. Cracker Barrell nearby. Rooms spacious and clean. Hotel staff friendly. Comfy beds, quiet hallways. Breakfast wonderful. A welcome break from a rainy late night drive.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask FansofDisney about SpringHill Suites Washington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at SpringHill Suites Washington, responded to this review
19 January 2012
Thanks FansofDisney for your review! We appreciate hearing from you and we are glad you had a good stay with us. We look forward to seeing you next time you are in the Washington area!

Best regards,
Michael Rhoten, General Manager
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Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Enjoyed our stay”
4 of 5 stars Reviewed 18 September 2011

We stayed at the Washington PA Springhill Suites over Labor Day weekend. We were in town to visit family in the area. Check in was effortless. We were pleased with our room, it was clean and spacious enough for our family of 4. Appreciated that the room had a seperate sitting area away from the bedroom area. This allowed our family a place to sit and visit with our relatives who came to see us at the hotel. The room also had 2 televisions so that our boys could watch the game, while I enjoyed a movie in the seperate bedroom area. The pool area, while small, was very clean and well kept. Breakfast was one of the best FREE continental breakfasts we have had in a hotel. The breakfast attendant was friendly and accomadating. Enjoyed the variety of food offered: cereal, sausage, eggs, bagels, pastries, waffles with fruit topping, fruit. Will not hesitate to come back again when we are in town again.

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask knjhardy about SpringHill Suites Washington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at SpringHill Suites Washington, responded to this review
4 November 2011
Thanks so much Knjhardy for your review and recommendation! I am please your family enjoyed your stay with us and found the accommodations to meet each of your needs. Our breakfast is something we work hard on and I am thrilled you enjoyed it! We look forward to seeing you and your family again.

Yours truly,
Mike Rhoten, General Manager
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Canada
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“good value, well kept hotel”
4 of 5 stars Reviewed 15 September 2011

This hotel is a bit out of the way if you are taking public transportation, but close to LOTS of shopping, and the casino at Meadowlark. Rooms were big, breakfast was more than adequate, service was good, clean property.

  • Stayed August 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask Friend61 about SpringHill Suites Washington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince William County, VA
1 review
“Ghetto Hotel”
1 of 5 stars Reviewed 3 September 2011

The room was FILTHY - mirrors dirty, walls dirty, wallpaper peeling back, filthy carpet, paint peeling on the ceiling in the bathroom, toilet flushes sometimes and sometimes you have to take it apart to flush it, and it was WAY OVERPRICED! The most horrible hotel I have ever stayed in. We could have stayed at Econolodge and had a cleaner room than this. Marriott quality my butt!

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Donna T about SpringHill Suites Washington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at SpringHill Suites Washington, responded to this review
7 September 2011
Dear Donna T, I’m very sorry to hear your stay with us wasn’t enjoyable. If I was told about the condition of your room at the time of your stay, I would have promptly relocated you to another room. Please accept my sincere apologies; I understand how frustrating that must have been. Our housekeeping team is also receiving a refresher on our high Marriott standards and will be held accountable to them by me personally.

I hope this experience doesn’t discourage you from staying with SpringHill Suites in the future. All feedback is valuable to us so that we can perfect our guests’ experiences and again, I greatly appreciate you taking the time to share yours.

Best regards,
Mike Rhoten, General Manager
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Additional Information about SpringHill Suites Washington

  • Washington Springhill Suites
Address: 16 Trinity Point Drive, Washington, PA 15301
Price range (per night):* INR7,549 - 9,450

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