After you read this, one may say that I was generous on my rating. I believe that being fair in the review is necessary, and that one who does nothing but bash the hotel unless they absolutely tried to make your stay horrible is not required.
I work for another Choice Hotels property. I know what standards need to be met and how harsh people can be if the slightest thing is not what they wanted. I left my stay today, the second time I was here, a little more disappointed, but I will no doubt come back and give them another shot.
I am not telling everyone to not come here. There are plenty of good things about this place. I do also understand that they are fairly new into the chain. I hope that the owner recognizes the awesome location that he has and then continues to put the upgrades in the rooms that the previous responses from managers on this site said they were going to do here.
We checked in around 5 pm. I won this off Priceline for 50 dollars. If I had known that we were going to get here, I would have used my employee rate to get it for my excellent price I get at hotels in the chain. We had a decent experience here before. We check in, Freddy was cool, yet professional. We go to our room, and see that they are in the process of installing the tv for that room. Not a problem. He gives us keys to another room, a much smaller room. I do not think that the room is a closet, like previous reviews assuming they are talking about this room. It had plenty of room for two people, and the bathroom had plenty of space. On to the + and - of the place.
The place is in a great location, as many have mentioned. It feels so isolated, but you are only a few minutes away from all the good stuff in the area, including shopping and restaurants. There is a pricier but very nice restaurant next door. The place, from afar has a very charming feel to it. You have to give them credit that they have their hands full in keeping a place up and running that is so old and previously in disrepair. The bed was ridiculously comfortable. The room had a nice fridge and microwave. The tv was nice, new and had plenty of channels. I did not hear any noise outside or next door either. The shower pressure was excellent. The fitness center was one of the best in the category. All of of the equipment worked great. The breakfast the next morning was great as well. The lady who ran it was very nice, as wall all of the staff here.
My overall complaint regards the condition of the property. The carpet was pretty worn. There were slight renovations in the bathroom, but they were sloppily done. The tub and surround were in need of being replaced as well. Some paint was chipped off here and there in the room and bathroom. The tub had quite a few hairs around and in it. This does not mean it was not cleaned, rather it was just cleaned very poorly. The carpeting had some crumbs in it, but it was nothing to gross me out. Yes, I could have told the front desk about it ,and I do feel guilty of complaining on here without telling them, but I did not want to complain anymore, given the price I paid for the room. I am very detail-oriented, and room 114 was not cleaned to what I think a place in a moderate class hotel should be done to.
I do believe they will continue to fix this place up. I am sure it is not easy. This was just a notice to anyone going that the place, although 'charming', is not a country bed and breakfast place that is flawless. Once they paint a few things and remodel some other things, I will bet that it will be back to a great property.
Mike G
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