This was my second time staying here... both stays have been excellent. First of all, when I arrived at the airport and called the Super 8 about getting the free airport shuttle, they weren't kidding... apparently their shuttle wasn't running so they instructed me to get a taxi and the motel would cover the cost after I arrived. $17.50 later, the driver went in to the lobby and the person at the desk paid up (I covered the tip)... I was amazed, seeing as my room was just $50/night.

Next, I went to pull up my reservation that I'd booked several months in advance (hence the $50/night rate) and it was nowhere to be found... for whatever reason, it did not get logged in the system. I was pulling my hair out at the front desk, using their "business center" computer (with internet) to frantically search for my reservation... I figured they would have to charge me the full rate since I was basically walking up without proof of my reservation. I finally conceded and asked how much it would be; the woman tapped her keyboard a few times and said she would give me the room (4 nights) for $50/night. Again, I was floored--totally amazed by their level of customer service.

Checked in, grabbed my bus (there are two buses that run at least once an hour, stopping directly in front of the motel and going to campus--$1.50 per ride), and was quite happy to have a clean, warm room to come home to each night. Not to mention the free continental breakfast, fresh free cookies every day in the lobby, free USA Today, and shampoo/soap in the rooms. The location is slightly out of town, but the bus lines make up for it and also it's only a brisk 35-minute walk from the motel to College & Allen (downtown) if you feel up to it.

Naturally, this is a pretty no-frills motel, so anyone expecting 5-star quality will be disappointed. But it is a bargain at this price, and they clean the rooms dutifully every day. The heater/AC is a little bit loud and the decor leaves something to be desired, but again, everything was functional and clean and the service was great. Will definitely stay here again and again.

This is the largest Super 8 I have been in so far. It has large room, very nice breakfast and is located in a nice area. Sink area is outside of the bathroom, which is convenient for a larger family. The price was the best for that area. Parking area is well lit, they plant flowers in front of the hotel.

We have stayed at this Super 8 several times and in general they were pleasant stays. Last time, however, on July 31 we had a problem with service, or should I say lack of.

The front desk was totally unwelcoming upon arrival and indifferent upon checkout the next day.. Don't they teach that at travel school? Or maybe they were just PSU students who really just could not care about what happens to Super 8 and its customers? Wouldn't you expect a little "Welcome to Super 8" upon arrival and "How was your stay? upon checking out. Heck, I was made to attend a phone courtesy class where I work just in case I had to answer the phone and it was someone from the public -- like a paying customer!

But, if you are reading this, you have probably run into this a lot, haven't you? But I still don't understand it. It's supposed to be the HOSPITALITY business! You are supposed to be HOSPITABLE!

The other thing was that we had a coffee maker in the room -- but NO COFFEE! Luckily, they had some brewing in the lobby and I tried some and it was still fresh, even in the evening.

Then there was the small matter of no shampoo and only one bar of soap in the bathroom. Again, luckily, I had some shampoos and soaps from previous hotel stays in my shaving kit. Oh, and no Kleenex and no spare toilet paper. Talk about pressure! We had to worry about running out of toilet paper! Whoever serviced our room really dropped the ball, I would say.

The breakfast was good though (muffins, bagels, pastries, juices, etc) and the breakfast area is really nice and roomy.

We booked this hotel for the Arts Festival and due to the fact we have our dog with us the Super 8 was the only pet friendly option. The night check in staff were pleasant and checked us in quickly. Our room located on the 4th floor at first glance looked dusty and had a fusty smell. After checking the beds the sheets and pillow cases were so thread bare you could see your hands through them. The bathroom towels were grey with use and there were hairs around the toilet and sink and overall the room did not appear to be cleaned very well. For the price of $160 a night I would really expect more. At that rate per room I think they could afford to buy new linens. We won't be staying again.