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Hampton Inn Pittsburgh/Greentree – reviews, photos

2.5 of 5
555 Trumbull Drive, Pittsburgh, PA 15205
Hotel amenities
Hampton Inn Pittsburgh/Greentree
Hampton Inn Pittsburgh/Greentree
Hampton Inn Pittsburgh/Greentree
Hampton Inn Pittsburgh/Greentree
Hampton Inn Pittsburgh/Greentree
Hampton Inn Pittsburgh/Greentree
Ranked #12 of 67 hotels in Pittsburgh
4.5 of 5 stars 109 Reviews
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109 reviews from our community

What travellers say about this hotel
  • Shuttle service(4)
  • Very nice(4)
  • Breakfast buffet(4)
  • Steelers game(3)
Traveller rating
    46
    39
    14
    6
    4
Only show reviews for Family (26) | Couples (31) | Business (24)
Date Rating
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“BEST CUSTOMER SERVICE EVER. NICEST STAFF EVER!”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

i've traveled all over the world and stayed at Ritz Carltons and Four Seasons and they could learn alot about service from this Hampton Inn near Allegheny General hospital. This is the best hotel for service that I have ever stayed in in 59 years. Teamwork, compassion, intelligent advice, timeliness, and genuine concern for the needs of the traveler without being intrusive or begging for reviews every ten minutes are what make the staff here stand out. Whoever does the hiring and training has a brilliant formula. Hire genuine people who like to be helpful and have a smile on their face. I am a former quality and customer service manager for IBM and if I were still working, I'd bring in the film crews to capture the essence of this hotel. SUPERB. Thanks so much for your caring during my husband's recent surgery.

Room Tip: We stayed facing the highway and there was NO NOISE ISSUE whatsoever.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SCRAPPYJupiter about Hampton Inn Pittsburgh/Greentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review
14 February 2012
SCRAPPYJupiter,
Thank you so much for taking the time to write this very kind review. I am so glad the we could be here for you during your husbands surgery. We want all of our guests to leave feeling the way you did. I hope if we see you again, it will be for a leisure trip in good health. Best of luck to your husband during the recovery process .
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Tampa, Florida
Contributor
20 reviews 20 reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
“Very nice”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Hotel is just outside Downtown Pitts. Nice and quiet, rooms were very nice and clean. Bathroom were well stocked with everything you needed. Check in was a breeze and the service was wonderful.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Damian C about Hampton Inn Pittsburgh/Greentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review
2 February 2012
Damian C,
Thank you for taking the time to share your experience with us. We love having you here and hope to see you again soon!
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Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“GREAT FOR GAMES!!!”
5 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

this was a great hotel to stay at. we went to the Thursday night Steeler game aganist the Browns. The hotel has a shuttle that took us to Station Square then we were able to the Clipper over the Heinz field. That was great for us. then after the game they picked us up. When we got back after the game we were hungry so the front desk gave us directions to the closest place to eat that was open at 130am, eat n park. Our service and room were amazing. will definately stay there again and recommend it to anyone. Oh, and the breakfast in the morning was wonderful also.....good coffee!!!!

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by Dana T for Pittsburgh
Ask Dana T about Hampton Inn Pittsburgh/Greentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review
12 January 2012
Dana T,
Thank you for your positive feedback! I am so glad that you enjoyed your visit to Pittsburgh and we were able to be a part of it! Offering a great value and service to our guests is our ultimate goal. We look forward to seeing you next season.
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Appleton WI
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Quiet and secluded. Reasonably priced, close to shopping and downtown.”
4 of 5 stars Reviewed 23 December 2011 via mobile
1
person found this review helpful

Stayed two nights. Quick check in and accommodating staff. Had an issue with the toilet and housekeeping fixed right away. No other issue occurred. Standard rooms. The beds were supposed to be queen but seemed on the small side.

Really liked the overhead lights above the desk. Could leave them on all night for just enough illumination in case you need to get up and move around.

Wireless worked without an issue.

Typical Hampton Inn continental breakfast. Coffee, fruit, tea and hot chocolate are available 24 hrs a day which is nice.

The location is tricky BUT it really is just off a highway exit, turn left and another left then follow the road until you see the Hampton Inn sign.

Close to IKEA and lots of shopping. Greentree has some shops, Starbucks etc not far from the hotel. Downtown is about 15 mins or less so a great value just outside the city.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by bexxx98 for Pittsburgh
Ask bexxx98 about Hampton Inn Pittsburgh/Greentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review
24 December 2011
bexxx98,
We are glad that you enjoyed your stay with us! The positive side of being a little tricky to find is that our location is quiet and secluded. You don’t feel like you are only 3 miles from the heart of the city! I am also glad to hear that the issue you had was resolved right away. We want everything to be in perfect working order for our guests, thanks for giving us the opportunity to fix the issue. We hope to see you again soon!
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Perkiomenville, Pennsylvania
Top Contributor
64 reviews 64 reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
“Not easy to find but clean and a quick jump into the city”
4 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

make sure you have good directions and a map if this is your first time. The roads are not straightforward in this area and this hotel is not visable from the highway. the room was clean and well appointed and everything seemed in good order. My wife actually used the workout area and said it was very nice and looked hardly used. I was surprised as the hotel price was much lower than most hotels in the area and the least expensive Hampton Inn.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by veneziavol for Pittsburgh
Ask veneziavol about Hampton Inn Pittsburgh/Greentree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ademilio, Manager at Hampton Inn Pittsburgh/Greentree, responded to this review
24 December 2011
veneziavol,
Thank you for sharing your experience while staying with us at the Hampton Inn Greentree. We realize we are tucked away, and it can be a challenge to find your way here if you are not familiar with the area. It is always a good idea to have an updated map, and a front desk agent is just a phone call away if you get turned around. Thank you for staying with us, and we hope to see you again!
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Additional Information about Hampton Inn Pittsburgh/Greentree

  • Hampton Inn Pittsburgh Greentree
  • Hampton Inn Pittsburgh
  • Pittsburgh Hampton Inn
Address: 555 Trumbull Drive, Pittsburgh, PA 15205
Price range (per night):* INR7,169 - 11,090

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