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Hampton Inn & Suites Pittsburgh - Downtown – reviews, photos

2.5 of 5
1247 Smallman Street, Pittsburgh, PA 15222
Hotel amenities
Hampton Inn & Suites Pittsburgh - Downtown
Ranked #5 of 67 hotels in Pittsburgh
4.5 of 5 stars 205 Reviews
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205 reviews from our community

What travellers say about this hotel
  • FREE parking(13)
  • Very nice(7)
  • Strip District(7)
  • Heinz History Center(6)
  • Steelers game(6)
  • PNC park(5)
  • Hotel room(4)
  • Great location(4)
  • Continental breakfast(3)
  • Next morning(3)
Traveller rating
    112
    71
    14
    6
    2
Only show reviews for Family (61) | Couples (62) | Business (40)
Date Rating
Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
“Perfectly Placed Pittsburgh Property!”
5 of 5 stars Reviewed 26 January 2012

The Hampton Inn is the perfectly placed hotel for Pittsburgh stays! It is located by nightclubs, the strip disctrict (food, shopping), the casino and sports stadiums. Upon checking in, the hotel staff wasn't friendly which was the only set back at this property but they made check-in easy and fast. The night staff certainly made up for the crew we experienced earlier in the day! They were extremely accomodating when we needed extra supplies and even had smiles on their faces at 3am when we returned. As for the rooms, ours was huge and spotless! Two great factors when having 4 people in a single room. Breakfast was complimentary which was nice but even if it weren't, there are plenty of places to eat within a mile. The Hampton Inn and Suites certainly earned a future customer for city stays!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JennaB0024 about Hampton Inn & Suites Pittsburgh - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
169 helpful votes 169 helpful votes
“One of the Best Options for the Pittsburgh Area”
5 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

When looking at my review consider this – over 2011 I didn’t stay 1 night at the Downtown Hampton Inn, I didn’t even stay a weekend – it wasn’t even a week – cumulatively I stayed over 100 nights as I was here working on business.

So I will admit one of my primary reasons for picking the Hampton Inn was that it is part of the Hilton Chain, but there are other options, some supposedly better- in the area so why did I choose to stay here and keep coming back?

Overall it’s a solid 3 Star Hotel –, so if you know the Brand you know what you are getting, however it also is one of the more recently built Hampton Inns– so all the amenities are new and up to date, both in the room and in the public areas. Everything – even the small things were clean, modern and well maintained. Another HUGE plus is that Parking is FREE!

Rooms are generously sized and I have stayed in all the types they have to offer, the internet is a little slow, just depends on how full it is, but unless you are wanting to stream movies it works, I was able to check email no problem

Also there is plenty of places to eat in the area that fit all budgets – from small bars all the way up to fine dining. The Hotel is in a great location, most Downtown things are easily within walking distance – Heinz Field, Baseball and Hockey are all do-able as a walk, but it’s a Healthy Walk probably around 20-30mins

But the other thing that made the difference is the staff. Staying her e as often as I did, of course I got to know the front desk, but it was the small things, like wishing me a good day when I left – no matter who early it was – or welcoming me back. Also Housekeeping was fantastic, not 1 night, did they miss anything in my room and/or forget to service it – normally when I am staying somewhere for an extended period, there is something I have to ask the front desk to deal with that HK has overlooked, so to have a 1.000 batting record over that many nights says something.

Its these kind of things that make a stay not just good – but great!

If you need a hotel with a doorman – someone to carry your luggage, several restaurants, room service etc. etc. then the Hampton inn isn’t going to work – but then again it doesn’t pretend to offer that level of service, but for what it does do, its among the very best in Pittsburgh. If you don’t need your hand holding for 100% of your stay, then you aren’t going to be disappointed.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask davidmf about Hampton Inn & Suites Pittsburgh - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockville, Maryland
2 reviews
1 helpful vote 1 helpful vote
“Great New Years Weekend at this hotel”
5 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

We were extremely happy with this hotel. We stayed here over the New Year's weekend and it was a great location for the first night celebration. You can walk to the theatre, restaurants and shopping. Check in was fast and easy. Steve the front office manager was on duty and welcomed us and answered all our questions. He was on most of the weekend and he and Holly answered our questions and helped us out on New Year's Day to eat at a restaurant cuz most were closed on New Year's Day. The cookies and hot chocolate were a nice touch. The room was spacious, nice and clean. The room didn't have a refrigerator but when I asked if they had one to go in the room Steve, the front office manager, told me he could put whatever we had in their refrigerator and all I had to do was ask when I wanted something. The parking was free which is definitely a plus. The morning breakfast was good, staff refilled everything promptly. There was hot food like bacon, eggs and home fries as well as a waffle maker,bagels, cereal, pastries etc. Would definitely stay here again. Also, if you are looking for a good place to eat near the hotel try Kaya. It is about 8 or 9 blocks from the hotel and has excellent caribbean food, the adobo marinated flank steak is SOO GOOD, we want to go back to Pittsburgh just for it.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask H B about Hampton Inn & Suites Pittsburgh - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Girard, Pennsylvania
Reviewer
3 reviews 3 reviews
“Hamption Inn downtown - great hotel”
5 of 5 stars Reviewed 14 January 2012

We were very happy with the Hampton Inn downtown. The front desk staff went out of their way to help make our anniversary stay a great one. The room was spacious and clean and the parking was free. We will definitely stay there again.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by HD445 for Pittsburgh
Ask HD445 about Hampton Inn & Suites Pittsburgh - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great location and Good 3 star hotel with lot of amenities!”
4 of 5 stars Reviewed 11 January 2012

Hampton Inn in downtown Pittsburgh is located close to one of the rivers from where I could see stadium, science museum etc. It has free all american breakfast and free parking! Reception was okay. However, the room I got was unclean as the floor has dirty stains and the bathroom has some musky smell. Also, I was not able to sleep well at night because of noisey neighbors as walls between rooms are not soundproof enough. I had to watch some random movies to pass the sleepless night. When I get to sleep in the morning, house keeping girl came at 9 am knocking on the door! For that price, I should have gotten better sleep and better room! Overall, It's a good hotel at convenient downtown location, but it could improve on cleanliness and customers sleep quality!

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Abu Jam M about Hampton Inn & Suites Pittsburgh - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hampton Inn & Suites Pittsburgh - Downtown

  • Hampton Inn Hotel Pittsburgh
  • Hampton Inn Pittsburgh
  • Pittsburgh Hampton Inn
Address: 1247 Smallman Street, Pittsburgh, PA 15222
Price range (per night):* INR8,906 - 14,395

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