Superior breakfast for SHS. Very nice.
Nice king room. Clean. Extra touches.
Staff was not friendliest. Failed to greet as you came into lobby or walked by front desk.
Parking - two staff members could not tell me street parking meter policy for Saturday morning. Claimed they did not want to be responsible if they got it wrong. But good service would assume responsibility for getting the information from the right source to help the guest prevent a tow. Good service would not say, I don't want to be involved. Perhaps the $18 to park in their lot motivated their disinclination to know the rules for meters on the weekend.

We were in town to see friends. We were probably not the typical business or sports-related traveler they seem to have there. Nevertheless, the facility was very nice, the staff was nice. The included breakfast was good. The young man at the desk cheerfully had the shuttle driver take us to an indoor mall when we asked him what we could do fairly nearby on a rainy day. Nothing at all to complain about.

there aren't convenience stores really close by, you have to go over the bridge and into downtown. was a nice walk but just slightly a pain in the tuhkis.

I stayed in Pittsburgh for 2 weeks at the Springhill Suites. I have to say that the entire stay is just great. They are very friendly and helpful. I love my morning shuttle ride with Bert!

The rooms have been updtated and are clean an neat. the location is excellent, its a short walk to everything you will want to do.