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Quality Inn Pittsburgh North – reviews, photos

2.0 of 5
2801 Freeport Road, Pittsburgh, PA 15238 (Formerly Comfort Inn Pittsburgh North)
Hotel amenities
Quality Inn Pittsburgh North
Quality Inn Pittsburgh North
Quality Inn Pittsburgh North
Quality Inn Pittsburgh North
Quality Inn Pittsburgh North
Quality Inn Pittsburgh North
Ranked #57 of 67 hotels in Pittsburgh
3.0 of 5 stars 25 Reviews
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25 reviews from our community

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Traveller rating
    0
    5
    3
    11
    6
Date Rating
NoVA
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
“Nice People - Awful Hotel”
2 of 5 stars Reviewed 1 March 2011
1
person found this review helpful

The only thing good about this hotel is the price relative to other places nearby, and the nice staff. It is a noisy, dreary place.....especially noisy when they have a band at night. If they do - do NOT get a room anywhere near the pool unless you like sleeping while listening to (and feeling) the rumbling of rock music until late at night. So ultimately the price is bad if you had planned on staying there so you could get some sleep.

The staff is nice, but they have a bad product on their hands, and I'm sure they are used to having to mollify unhappy guests. The free breakfast is very basic. The free high speed internet is very spotty.

  • Stayed May 2010, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan Igo, General Manager at Quality Inn Pittsburgh North, responded to this review
3 March 2011
Thank you for your information on our hotel. We will work hard to improve the issues you have brought to our attention. This year we have alot of plans for the hotel that I hope will bring you back as a guest. Thank you again for you help. Megan Wiley Igo
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Dracut, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Will not stay again”
2 of 5 stars Reviewed 16 January 2011

We were further dissapointed with the cleanliness of the room. The carpet did not look like it had been vacuumed after the last occupants had left. The bathroom floor had several dried droplets of of what appeared to blood on the floor, and the shower drain was black with what appeared to be mold. Upon returning after a night in Pittsburg our room keys (card) would not unlock the door. The staff was kind enough to recode it to work. to say the least we will not stay at the Comfort Inn again. We were very disappointed becsuse our last stay back in 2004 was great.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Bradford, Pennsylvania
Senior Contributor
29 reviews 29 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“You get what you pay for....”
3 of 5 stars Reviewed 27 October 2010
1
person found this review helpful

The hotel is ok, if you are looking for a cheap place to sleep. It seems to be a little older style hotel. A 5 star hotel it is not. We've stayed in better and we have stayed in worse.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan Igo, General Manager at Quality Inn Pittsburgh North, responded to this review
25 January 2011
Dear Guest:
I am writing in regard to your comments that were left with TripAdvisor. I am sorry to hear that you were dissatisfied with our hotel services and would like to sincerely apologize for the issues that you experienced.
I am sorry that we were unable to meet personally and discuss the problems in order to resolve them while you were staying with us and would like to assure you that these concerns are being immediately addressed with the appropriate staff.
I also would like you to know how seriously I take guest comments and extend to you my sincere appreciation for your time in alerting me of these matters. There is always room for improvement and without guest feedback it is often difficult to see where my staff and I can pay greater attention to detail.
Thank you for taking the time out of a busy day to help give us your comments, they are much appreciated.

Sincerely,
Megan Wiley- Igo
General Manager
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Mansfield, Ohio
1 review
“Not a good place to stay if you want to sleep”
1 of 5 stars Reviewed 9 October 2010

dirty room had stuff on the floor and had obviously not been swept. shampoo and lotion bottle were used and there was a used soap bar in the shower.
Loud music from the restaurant/bar started at 11pm. Apparently they think it's a good idea to have a live band at a restaurant attached to a hotel. We got our room moved at that late hour. 2nd room was a little cleaner, but there was also a used soap bar in the shower.
Wouldn't stay here again.

  • Stayed August 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan Igo, General Manager at Quality Inn Pittsburgh North, responded to this review
25 January 2011
Dear Guest:
I am writing in regard to your comments that were left with TripAdvisor. I am sorry to hear that you were dissatisfied with our hotel services and would like to sincerely apologize for the issues that you experienced.
I am sorry that we were unable to meet personally and discuss the problems in order to resolve them while you were staying with us and would like to assure you that these concerns are being immediately addressed with the appropriate staff.
I also would like you to know how seriously I take guest comments and extend to you my sincere appreciation for your time in alerting me of these matters. There is always room for improvement and without guest feedback it is often difficult to see where my staff and I can pay greater attention to detail.
Thank you for taking the time out of a busy day to help give us your comments, they are much appreciated.

Sincerely,
Megan Wiley- Igo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanover, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Sleepless nights!”
2 of 5 stars Reviewed 28 August 2010
1
person found this review helpful

If you want o sleep go else where there is a train that runs across the steet from the hotel.Everynight between 2am and 4am thye train goes by.And traFFIC STARTS ABOUT 5AM .eVERYTHHING IS BEING TORN eVEN THE PARKING LOT.tHE ROOMS AREN DIRTY WITH WALLPAPPER FALLING OFF.The maids where to busy stealing our food then cleaning same piece of papper on the floor for two days.The room was never swept. Did not have towels or saop when we checked in.The only positives was good front desk staff.The breakfast and pool was nice.

  • Stayed August 2010, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan Igo, General Manager at Quality Inn Pittsburgh North, responded to this review
3 March 2011
Dear Guest,

Thank you for your insight into the issues you had when you were a guest here at the hotel. I will assure you we have improved and will continue to improve with every helpful comment we recieve. I am upset at the issues you had while a guest and will address these issues. Thank you again. Megan Wiley Igo.
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Additional Information about Quality Inn Pittsburgh North

  • Pittsburgh Comfort Inn
  • Comfort Inn Pittsburgh
Address: 2801 Freeport Road, Pittsburgh, PA 15238 (Formerly Comfort Inn Pittsburgh North)
Price range (per night):* INR5,713 - 5,881

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