OMG this has got to be the most gross hotel ever. Lobby is dingy dark and very dirty. I can not believe this was a Comfort Inn. Desk staff barely speaks English. Think they might be Indian. I'm sure India has better hotels. Was very late, and was very tired. Room was run down, carpet was gross. My white socks were black. The dresser drawers barely pulled out. No entry light, half the lamps worked. Room smelled damp and moldy. Might have been the mold growing out of the shower. Chairs broken, springs hanging so no place to sit. Did not dare sleep under the covers. Yes the stained, burn whole filled comforter. Did not help because i was woken up many times by slamming doors and drunken laughter. After the sounds of the night life stopped, I was woken up by itching. Once I found a lamp that worked I found BED BUGS crawling on me. I took a quick shower, trying not to touch the mold in the tub. No hot water. I left quickly.
Room Tip: stay else where!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 December 2011
Greetings from the Comfort Inn & Suites Pittsburgh,
As the new General Manager of the Comfort Inn and Suites, Pittsburgh, I want to make this pledge to our current and future guests; If there is any part of your stay that you are not completely satisfied with, please bring it to our attention and we will make it right or your stay will be complimentary. I have dedicated my time thus far focusing on the guests perspective. Changes have been implemented to better accommodate our guests in every department. We are striving to provide you with the finest in accommodations and truly appreciate your feedback that assists us in reaching our guest satisfaction goals. The hotel owners are now very active in the property on a daily basis and share in my commitment to excellence. Please feel free to contact me at the property with any issues that may have occurred during your recent stay at (412) 343-3000.
Yours in service,
Jennifer Yocum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC