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Comfort Inn & Suites – reviews, photos

2.0 of 5
2898 Banksville Rd., Pittsburgh, PA 15216
Hotel amenities
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15% off room rate
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Ranked #60 of 67 hotels in Pittsburgh
2.5 of 5 stars 87 Reviews
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87 reviews from our community

    Trip type
Traveller rating
    19
    12
    7
    10
    39
Date Rating
Pittsburgh, Pennsylvania
1 review
“I didnt mind”
4 of 5 stars Reviewed 16 January 2012

Pittsburgh Winter is Bad. But the people are good. My house had a plumbing problem. And I was forced to stay in this hotel. Surprisingly, the breakfast was decent , the rooms were maintained. Guess what every one had a smile on the face. ( hard to find nowa days ) . The manager was accomodating.
What else can i ask ?

Room Tip: I didnt like the first room. Because of my family. they upgraded me to a suite on the third floor. C...
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask janice M about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“I was leery”
2 of 5 stars Reviewed 8 January 2012

...but we were tired and we wanted to stay near a nearby restaurant. I didn't really want to stay there but with tired kids I decided to roll the dice. This place scores a 2 on my cleanliness meter. The scent of industrial strength cleaner was nauseating. I had checked for bed bugs before committing to the room, but am horrified now to see other reviewers mention that they have them. Front desk attendant was nice, and so that's why I gave an extra rating point. Value was non-existent.

  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask relaxinto about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Not bad for a night out downtown”
4 of 5 stars Reviewed 9 December 2011

Stayed here to be closer to downtown so we didnt have to drive. Not bad at all, and there is a bar attached, makes it even better!

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by jaymedee0208 for Pittsburgh
Ask jaymedee0208 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager338, General Manager at Comfort Inn & Suites, responded to this review
22 March 2012
Dear Valued Guest,

I want to thank you for taking the time for writing a review regarding your stay here at Comfort Inn & Suites Pittsburgh. We hope to serve you again in the near future!

In Your Service,

Jennifer Yocum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
“Stay Away!”
1 of 5 stars Reviewed 26 October 2011
1
person found this review helpful

OMG this has got to be the most gross hotel ever. Lobby is dingy dark and very dirty. I can not believe this was a Comfort Inn. Desk staff barely speaks English. Think they might be Indian. I'm sure India has better hotels. Was very late, and was very tired. Room was run down, carpet was gross. My white socks were black. The dresser drawers barely pulled out. No entry light, half the lamps worked. Room smelled damp and moldy. Might have been the mold growing out of the shower. Chairs broken, springs hanging so no place to sit. Did not dare sleep under the covers. Yes the stained, burn whole filled comforter. Did not help because i was woken up many times by slamming doors and drunken laughter. After the sounds of the night life stopped, I was woken up by itching. Once I found a lamp that worked I found BED BUGS crawling on me. I took a quick shower, trying not to touch the mold in the tub. No hot water. I left quickly.

Room Tip: stay else where!
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  • Stayed October 2011, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask steve g about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager338, General Manager at Comfort Inn & Suites, responded to this review
6 December 2011
Greetings from the Comfort Inn & Suites Pittsburgh,

As the new General Manager of the Comfort Inn and Suites, Pittsburgh, I want to make this pledge to our current and future guests; If there is any part of your stay that you are not completely satisfied with, please bring it to our attention and we will make it right or your stay will be complimentary. I have dedicated my time thus far focusing on the guests perspective. Changes have been implemented to better accommodate our guests in every department. We are striving to provide you with the finest in accommodations and truly appreciate your feedback that assists us in reaching our guest satisfaction goals. The hotel owners are now very active in the property on a daily basis and share in my commitment to excellence. Please feel free to contact me at the property with any issues that may have occurred during your recent stay at (412) 343-3000.


Yours in service,

Jennifer Yocum
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alexandria
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“BEDBUGS ! ! ! !”
1 of 5 stars Reviewed 20 October 2011
1
person found this review helpful

OMG<OMG Walked in lobby ,it smelled .Women at desk not very professional. Got to room ,it was filthy,stains on furniture,a wire on clock spliced with another wire and taped together with electrical tape !Bathroom mold,rust and stains in sink.Checked for bedbugs and thought all was well .NO WAY my husband had a bed bug on his shirt .(We took photos).I was at breakfast in the lobby made the waffle and took a bite and it was SOUR tasting,well batter was spoiled..This place needs to be shut down.I will be notifing the Pittsburgh health dept.This is the first Comfort Inn that we have stayed in that was so,so BAD.

Room Tip: Don't choose any room
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  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask southside15203 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Comfort Inn & Suites

  • Pittsburgh Comfort Inn
  • Comfort Inn Pittsburgh
Address: 2898 Banksville Rd., Pittsburgh, PA 15216
Price range (per night):* INR5,041 - 5,825

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