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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown – reviews, photos

3.5 of 5
1 Bigelow Square, Pittsburgh, PA 15219
Hotel amenities
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
Ranked #21 of 67 hotels in Pittsburgh
4.0 of 5 stars 279 Reviews
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279 reviews from our community

What travellers say about this hotel
  • Chocolate chip cookies(10)
  • Valet parking(7)
  • Very clean(7)
  • Free shuttle(6)
  • Breakfast buffet(6)
  • Consol Energy Center(5)
  • Great location(5)
  • Next morning(4)
  • Pedestal sink(4)
  • Would definitely stay(4)
Traveller rating
    105
    91
    52
    22
    9
Only show reviews for Family (59) | Couples (70) | Business (68)
Date Rating
NW Ohio
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Great Place to Stay if Going to the Consol Energy Center”
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

We stayed overnight at the Hilton Doubletree on Jan. 20th, as we were in town to attend a Penguins hockey game. We had stayed at the Marriott up the road the previous trip. We saved quite a bit on the Hilton room by checking the rates between the two chains every couple days prior to travel. I believe we paid around $118 plus tax for a suite.

This particular property has been owned by several different chains and formerly was an apartment building decades ago. The room we had, #1020, appeared to be a converted apartment. The living area/sitting area, with microwave and refrigerator, was very spacious and there quite a bit of wasted space. Despite being right downtown, it was very quiet, and the king bed was really comfortable. However, the bathroom was very small. Former customers noted that the hotel was being upgraded. Everything we encountered was fairly new and very clean. I agree with comments that the hallways are institutional, but who cares, we're not spending much time in them!

We went to the restaurant prior to the game to check out the bar. Although somewhat small, I was ecstatic to discover 6 HIGH QUALITY taps of micros, and a very knowledgeable bartender. After the game we returned and had some appetizers. The menu was somewhat eclectic, and of course, hotel priced. We loved the made-on-premise prosciutto served with mango and toast points and my husband also enjoyed the chicken liver pate.

The only negative was that they charged our room twice for valet parking 1 vehicle. My husband fortunately discovered this prior to leaving and had it corrected. We will definitely be staying here again, if the price is still so reasonable :-)

Room Tip: The AAA rate saved us money, and if you have Hilton Honors, you may be able to get a free uograde.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012
Thank you for your great review of the Doubletree by Hilton Pittsburgh Downtown! As you mentioned, we are conveniently located to the Consol Energy Center and feature the very comfortable Sweet Dreams bedding by Doubletree. I am thrilled that you were satisfied with your spacious accommodations and we look forward to welcoming you back in the near future.

Sincerely,

Stephanie Masullo
Front Office Manager
smasullo@doubletreepgh.com
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Richmond, Virginia
Senior Contributor
39 reviews 39 reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
“Nice Hotel downtown Pittsburgh”
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Nice hotel, fair location, decent rooms - word of caution though the shuttle is limited in driving radius as well there was only one car so wait times are possible. The organic restaurant downstairs is excellent. The gym is also spacious and the machines are quite new. Will stay again next time in town.

Room Tip: stay in rooms away from elevator.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Just Ok”
3 of 5 stars Reviewed 19 January 2012

I was upgraded to a suite, and I wasn't impressed. The furnishings were standard, and the size of the room was great. However, the radiant heaters at the windows were very noisy. All of the outlets were installed upside down on the walls. The fridge and microwave were bolted together but had extended plugs, so they couldn't be put on the same outlet. The TV was on the same wall so nothing could be plugged in at the same time. The gym was updated and very nice, except for a few non-functioning TV's on the treadmills. The restaurant had good food, but the bar and surrounding tables were a bit cramped. Valet parking was the only option, and pretty expensive.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012
Thank you for sharing your experience regarding your recent stay on Trip Advisor. I am glad to hear that you were satisfied with the size of your room and I would like to note that we are in the process of updating the guest rooms. We take pride in providing first class service and hope that our staff exceeded your expectations.

Sincerely,

Stephanie Masullo
Front Office Manager
smasullo@doubletreepgh.com
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Columbus, Ohio
Top Contributor
78 reviews 78 reviews
Reviews in 30 cities Reviews in 30 cities
7 helpful votes 7 helpful votes
“Very Nice and Comfortable”
4 of 5 stars Reviewed 13 January 2012

I had the pleasure of staying in this hotel for New Years Eve. I found it to be very clean and well decorated. The hotel's restaurant has really good food too. My stay was very comfortable and the guest service was great with information the next day about breakfast and shopping options open on the holiday. My only issue was that we paid to park in the garage for the weekend and it was closed when we returned from our New Years party. You would think there would be extended hours knowing people would be out later on that particular night.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012
We are thrilled that you chose the Doubletree by Hilton to spend your holiday! I am glad that you enjoyed your stay and we look forward to serving you in the future.

Happy New Year,

Stephanie Masullo
Front Office Manager
smasullo@doubletreepgh.com
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Stockholm, Sweden
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“a great hotel for sleeping and relaxing”
5 of 5 stars Reviewed 12 January 2012

The room is big and comfortable, and the facility is good.
The location is great and right in the center.
The city map they provided is very simple: a black-white printed one.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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DoubletreePitt, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review
1 February 2012
Thank you for choosing the Doubletree for your recent stay in Pittsburgh. We strive to provide home away from home accommodations and service, and we are are thrilled we met those expectations. Thank you for sharing your feedback on Trip Advisor.

Regards,

Stephanie Masullo
Front Office Manager
smasullo@doubletreepgh.com
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Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

  • Doubletree Pittsburgh
  • Doubletree Hotel Pittsburgh City Center
  • Pittsburgh Doubletree
Address: 1 Bigelow Square, Pittsburgh, PA 15219
Price range (per night):* INR9,634 - 17,475

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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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