I was very excited to stay at this hotel, but was quickly disapointed with my choice. Upon check in(12/23), the front desk guy was quick and short with us. He made no point in saying pool hours, breakfast hours, locations of either or where the elevators are. Luckily we are smart enough to figure it out on our own. Upon entering the room, the carpet was clearly not vacuumed and there was a pubic hair sitting right on the toilet seat! Not inside the toilet, but right on top of the seat. Our next encounter with the same guy at the front desk was just as unpleasent. He again answered our question rudely. He was also the same guy at the front desk the very next morning when we went to check out. It is such a simple thing to say hello or good afternoon or have a good night when people walk passed the front desk, it makes people feel welcome. He did not bother to ever acknoweledge us unless we had something we needed. We were also placed next to the elevator, which was extremely loud and made it impossible to get a good night sleep. The parking lot was empty at 6-7pm when we checked in and we ended up in the loudest room with two children who had a terrible time sleeping. This hotel was a severe disappointment and I would never stay again.
Room Tip: My tip is not to bother staying here.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC