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Hilton Garden Inn University Place, Pittsburgh – reviews, photos

3.0 of 5
3454 Forbes Avenue, Pittsburgh, PA 15213 (Formerly Wyndham Pittsburgh University Place)
Hotel amenities
Hilton Garden Inn University Place, Pittsburgh
Ranked #25 of 67 hotels in Pittsburgh
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    7
    4
    7
    1
    1
Date Rating
PA
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Stay away - at least for now”
2 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

I recently stayed at this hotel while attending an athletic event for my children. The hotel is under MAJOR renovations. All floors, lobby, hallways you name it is being worked on. It's basically a mess and extremely noisy. Our team was constantly being caught in the elevators. Not good with small children, very scary. When we asked to take the stairs we had to actually walk through the kitchen or outside to access the stair wells. Then the stairwells were being painted. I feel if you truly need to leave the hotel open maybe choice one area to work on instead of everything all at once. It's just poor customer service.
The staff at front desk did a lot of apologizing. After renovations this may be a nice place. It is in a good location to restaurants and the college.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask patraveler1234 about Hilton Garden Inn University Place, Pittsburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colts Neck, New Jersey
1 review
“Hotel was Acceptable..even with the renovations”
4 of 5 stars Reviewed 5 January 2012

Stood here 2 nights in early Nov for the Bruce Springsteen concert at Soldiers & Hall. Was close in walking distance to venue, which is important when u are walking at 1 AM in the morning back from show . Had one of the newly renovated rooms it was clean. Walls were thin as we heard the people next door come in at 3 AM and heard their whole conversation.
Only complaint I had was that we asked night before for a cab pick up at 7:30 AM back to Airport and apparently they did not have the request. They called one while we waited and took about 15 minutes to arrive. Glad we were not pressed for time. I would stay there again after the renos.

  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask OMYBRUCE about Hilton Garden Inn University Place, Pittsburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“read this before you consider this hotel”
1 of 5 stars Reviewed 21 December 2011

I needed a room for one night as I was having surgery the next day. We are Wyndham Point members and had more than enough points for one night--my husband travels for work and has stayed at a Wyndham property around 140 days this past year. Reviews were not great, so I called and discussed with Wyndham Rewards the possibilities. This is the closest to the hospital I needed to be at. There were no redemptions for that night there so Wyndham Rewards called them on conference with me and although there were open rooms for the night, they would not open them for redemption points. We spoke with someone who was the manager, she professed to be, who was actually rude. I ended up at Super 8 Pittsburgh/Monroeville also thru Wyndham Rewards and was pleasantly surprised. The Super 8 will get my return business and referrals and the Wyndham Pittsburgh University Place should not only renovate their building (as they are in the middle of) but renovate their personnels attitude. Also, the Wyndham rewards people were more than helpful but had their hands tied.

  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask myktdid about Hilton Garden Inn University Place, Pittsburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hilton Garden Inn University Place, Pittsburgh

  • Pittsburgh Wyndham
  • Wyndham Pittsburgh
Address: 3454 Forbes Avenue, Pittsburgh, PA 15213 (Formerly Wyndham Pittsburgh University Place)
Price range (per night):* INR9,130 - 11,426

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