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Quality Inn – reviews, photos

2.5 of 5
175 Beacon Hill Boulevard, New Cumberland, PA 17070 (Formerly Fairfield Inn Harrisburg)
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Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Ranked #9 of 12 hotels in New Cumberland
2.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    4
    7
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Date Rating
PA
Senior Contributor
44 reviews 44 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Yipes!”
2 of 5 stars Reviewed 28 September 2011

My room had a window that was cracked open with a broken lock. Luckily it was on the 3rd floor so there was no safety issues. The windowsill was full of dead bugs. When I went to look for the remote, I found underneath the TV stand, in the drawer, a cheap red negligee with a thong and heels. I was definitely looking around for rope and a dead body after that! Everything else was OK. Shower curtain could've used some bleach for the pink mold, but tub, toilet and sink were clean. The sheets were clean too. For $49/night, I guess you get what you pay for, but it was a shock after staying at a nice hotel for my wedding just a few weeks back! I asked for a friend of mine if dogs were allowed since we were there for a dog show and they told us no. Honestly, a dog wouldn't have done this place any worse than it was already!

Room Tip: Go somewhere else! But do go around the corner and eat at the Italian restaurant! That was heavenly...
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  • Stayed September 2011, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SGcvn69 about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
1 review
“Run away as fast as you can”
1 of 5 stars Reviewed 29 August 2011

I travel for business and have logged 50 plus nights on the road for over 10 years. THIS BY FAR THE WORST HOTEL I have ever seen. When Marriott opened this as a Fairfield years ago it was great. Now it is a filthy, run down garbage pit. The stairwells are littered with garbage, the ceiling over the only working ice machine was collapsing, we were required to bring our room towels to the crumbling pool and the rooms had issues with the AC, bugs, mold on the shower curtains and a cleaning staff that did a half assed job cleaning the room. The rate was cheap but what you save on the room you will surely spend disinfecting your clothes and trying to get rid of the heebie jeebies that this $&?@ hole will leave with you. RUN AWAY, there is a brand new Fairfield around the corner. This hotel has given up and after 10 years of staying here, so have I.

  • Stayed August 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Jackie M about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Dirty, Not enough attention to details.”
1 of 5 stars Reviewed 17 June 2011

I would NOT recommend this hotel. We booked this hotel through choicehotels.com. The bathroom was very dirty. Hair on the toilet and bathroom floor. The carpet was very used and when I went to make coffee in the inroom coffee pot in the morning, I noticed that someone had used the lid as an ash tray. There was left over cigarette ashes on the lid of the coffee pot.(Whether it was a customer or staff member who knows, but the fact that it was left that way grossed me out. It was not extremely convenient to downtown Hershey either. I wish we had chosen a different hotel. The hotel's breakfast had hot waffles you could make, but the batter was runny and the coffee down in the cafe was really bad. I'm a morning coffee drinker, and am not very picky about coffee, but I couldn't drink it. The desk clerk both at night and in the morning were nice, but that's about the only positive thing here.

Room Tip: I wouldn't recommend any rooms here.
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  • Stayed June 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask sallypassaro about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“i enjoyed my stay”
4 of 5 stars Reviewed 9 May 2011
1
person found this review helpful

I found the room clean bed comfortable the wifi good and the breakfast decent. I would return if i am in the area . I also found most of the staff very accommodating.

  • Stayed May 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask paulsyd13 about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, AZ
1 review
2 helpful votes 2 helpful votes
“Avoid this chain of hotels (Choice Hotels)”
1 of 5 stars Reviewed 14 November 2010
2
people found this review helpful

We had cancelled our reservation with this hotel several days prior to our date of arrival, but the charge showed up on our credit card bill. The management at the local hotel in New Cumberland refuses to refund our money. We contacted the parent organization who told us this is not their problem.

We stay at hotels at least 50 nights/year. You can be sure we won't be patronizing any Choice Hotels in the future.

Stayed September 2010, travelled on business
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Ask fitlinda about Quality Inn
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Additional Information about Quality Inn

  • Quality Inn New Cumberland
  • New Cumberland Quality Inn
Address: 175 Beacon Hill Boulevard, New Cumberland, PA 17070 (Formerly Fairfield Inn Harrisburg)
Price range (per night):* INR4,313 - 6,441

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