My family and I stayed at this particular Comfort Inn during August. We had a group booking and as is normal with a group booking, we had multiple rooms and each family/room had various requests which the manager and assistant manager accomodated to the best of their abilities. Our rooms were clean and well-maintained. The hotel staff is incredibly polite, accomodating, and friendly - they went above and beyond our expectations in meeting our needs and providing services and assistance to us. The hotel is conveniently located right off the highway and despite this, there is minimal traffic noise and we slept without disturbance. The breakfast buffet is pretty good and has varying choices - if you want a hot greasy breakfast with good coffee and tea they definitely have it :) as well as cereal, fresh waffles, and healthy options with yogurt, fruit, and whole wheat/whole grain breads. Our stay was, quite unfortunately, during the weekend of Hurrican Irene; not only did the Reception Staff allow our group a late checkout to give us time to plan our driving routes depending on the weather and road conditions in the morning, they also gave us peace of mind about clearing all our bills when the area suffered a storm related power outage the morning we were checking out. As promised (and delivered!), a few days later each of us received copies of our bills and the receipts confirming our settled hotel bills via email. I can honestly say we were all very happy with this hotel and would certainly stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 September 2011
I think I remember this group : ) We are so glad that you enjoyed your stay with us - despite the hurricane and power outage!! You were such a great group of people and the whole staff enjoyed having you stay with us! Also, I'm glad to hear how quickly you received your receipts from us! We got those out to you all once we had power again! We do hope you have another event in the area so we can accommodate you all again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC