Upgraded to the President Suite - very nice. Actually one of the nicest, comfortable and well designed suites I've seen. Impressive and suprising from a HIX. Fast internet, slightly sub-par breakfast (no sucrose-free yogurt, no meat). 8/10

Clean, roomy and comfortable. Breakfast exceeded expectations. That took the sting out of the price. Location was very close to outlet shopping and highway.

We have stayed at this hotel at least three times previous, and it has always been a dependable Holiday Inn Express location. We were checked in very efficiently and offered some coupons for local restaurants which were appreciated. The Queen suit had been renovated and had new carpeting and wallpaper and was nicely updated. As I have mentioned I have stayed here before and unless I am mistaken it appears they have upgraded a regular Queen room by adding a sink and micro/fridge, squeezed in a sofa/bed and now call it a suite. The second queen bed is pushed right up to the heating/air conditioning unit and makes it impossible/difficult to get in or out of that side of bed. As mentioned by a previous reviewer it seems rather small and I seem to recall a queen suite being a larger room on previous stays. However the beds were very comfortable and room had a very pleasant appearance. Staff we encountered were very nice and the complimentary breakfast was quite good. I am sure we will use this hotel in the future !

I stayed here with family on Christmas and Boxing day (we are Canadians coming for tax-free outlet shopping!). We had a double bed room, which was clean and comfortable. We thought the room would be a bit bigger but we managed to still be comfy. The washroom is spotless and the housekeeping is good. The ventilation and air flow is good, with heat or cold air easily adjusted. The beds are comfortable after a whole day of being on our feet at the mall. We called room service both nights to request more bath towels and as soon as we hung up, the towels arrived almost immediately (we were close to the service desk but you can tell they attended to us right away). At one point we thought we lost one of the key cards so we requested and received a replacement with no trouble at all. The staff here are great! The breakfast was similar on both days, with some additional items on day 2 (omelettes and bacon). For a complimentary hotel breakfast, this wasn't bad (I've had better and worse elsewhere). We liked the 24 hour access to tea and popcorn (freshly popped).

A special mention and thank you to the manager on duty on Christmas night, Julian. I had a surprise present planned for my boyfriend, which required a hotel staff to play along. I spoke to him beforehand without any problems and the surprise turned out perfect. THANKS JULIAN!