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Quality Inn Media – reviews, photos

2.0 of 5
4 South New Middletown Road, US Highway 1 & State Route 352, Media, PA 19063 (Formerly "McIntosh Inn")
Hotel amenities
Quality Inn Media
Quality Inn Media
Quality Inn Media
Quality Inn Media
Quality Inn Media
Quality Inn Media
Ranked #2 of 2 hotels in Media
3.0 of 5 stars 55 Reviews
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55 reviews from our community

    Trip type
Traveller rating
    6
    14
    10
    6
    19
Date Rating
Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“I will never stay here again”
1 of 5 stars Reviewed 27 December 2011
2
people found this review helpful

I added it up and realized that over the years I have spent more them 10,000 at this hotel. The hotel has been better or worse over the years but no matter how run down it was it was always clean. Well, not even clean anymore

Parts of the room did not look like they had been cleaned for months. I found old popcorn under the bed. There was actually crusty food (hopefully) between the sheet and the matress pad cover ! Something has been smeared on the wall of the bathroom and I found a bug on the ceiling in the bathroom. Very interesting stains on the comforter (see pictures).

My room was right outside the area of the hotel they do laundry in and it felt like it. Dirty laundry in hampers outside my hotel room 24 hours a day.

When I checked in, my key did not work on the room, I got another one. Next night I came back to the hotel, did not work again, they had to fix it again. There were business cards on the front desk identifying the manager Celia. I asked for her and was told she no longer worked there. I asked the manager on duty to please have housekeeping sweep the carpet around the bed and along the wall under the crumbling plaster, and nothing got done. I asked again they they apologized and volunteered to change my room. (did not really want to deal with a whole new set up problems in another room so I stayed) At least I was not waking up with bedbug bites.

Room Tip: Stay at a different hotel.
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  • Stayed December 2011, travelled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia Randolph, Manager at Quality Inn Media, responded to this review
16 February 2012
Thank you for taking the time to review us on Trip Advisor. I would like to take the time out to apologize for the inconveniences you encountered during your stay. We have taken the proper attention and action to take care of this matter.

Again please accept our sincere apologies and we hope to see you during your future travels to Media, PA.

Sincerely,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Nice and Quiet”
4 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

Checked in approx. 3:00 in the a.m. Staff was very knowledgeable and accommodating...due to rewards membership, I was allowed an extended stay which was perfect considering the very late check-in. The extra rest was needed. Earned double points too.

Clean and quiet ... would have loved for the price to be under $100 but unfortunately not. No complaints....would stay again if the price is right.

  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“I don't care how nice or clean it appears to be, BED BUGS = FAIL”
1 of 5 stars Reviewed 14 September 2011

Does anything else about the hotel matter if you wake up and there is a bed bug crawling out of the sheets with you and you notice a blood stain that wasn't there the night before?

Bed Bugs on the 200-level floor / back of the lobby

Room Tip: Tip - go here if you want you want to be bitten and would like to leave a blood stain in memory of y...
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  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask Kathy N about Quality Inn Media
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia Randolph, Manager at Quality Inn Media, responded to this review
21 September 2011
Thank you for taking the time to review us on Trip Advisor. I would like to take the time out to apologize for the inconveniences you encountered during you stay. We have taken the proper attention and action to take care of this matter. This kind of issue is something that is out of our reach, but I can assure you that this is not a common and it has been addressed.

Again please accept our sincere apologies and we hope to see you during your future travels to Media, PA.

Sincerely,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Small town KS, USA
Reviewer
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Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Only IF it's your best choice because of location...”
3 of 5 stars Reviewed 1 September 2011

The hotel was clean enough, the breakfast was better than I expected--if you don't mind having the very same thing every single day, the staff was adequate but not really willing to go any out of their way to help you. If the regular person cleaned my room, everything was fine. On the days she was off, one day, they forgot to restock the coffee. Another day, they didn't add toilet paper, even though one roll was gone and the other over half used. When the report was that Hurricane Irene was stopping by for a visit, I (never having experienced a hurricane before) went to the desk to see how they were preparing. Basically, they weren't and they'd posted a sign saying they would not be responsible if the electricity was off. (In other words, we were pretty much on our own and they wanted you to understand that.) I stayed at this hotel because it was the most convenient to the areas I needed to work during my business trip. Under the same conditions, I would stay again, only because every thing was OK, and I can handle "ok" for convenience. But don't expect anyone here to go a single step out of the way to make your stay more pleasant. It isn't going to happen!

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Valfie about Quality Inn Media
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
Reviews in 20 cities Reviews in 20 cities
54 helpful votes 54 helpful votes
“Unexpectedly delighted”
4 of 5 stars Reviewed 19 August 2011
2
people found this review helpful

We stayed here for two nights in order to visit friends who lived in Media.

We were flying in from overseas and after arriving at the airport, made a quick call and organized for them to come and collect us. Our check-in was very smooth and we were able to organize for our transport back to the airport (for 5:15 am). The reception is open 24/7. The reception staff were always helpful.

I was very happy with our bedroom. There were all the amenities you could expect from a hotel of this level and the bathroom, although small, was clean and sufficient.

The bed was large, comfortable and clean, although the sheets were a bit worn.

There is a laundry room with vending machine, washer and dryer and we were able to use them to finish off our laundry quite late at night before packing to leave the next morning . There was free internet.

Breakfast is provided in a small area attached to the reception. I can't really comment as it was completely unlike breakfasts I've had before - a cultural difference.

If I was to go back to Media I would not be upset if I ended up staying there again.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Quality Inn Media

  • Media Quality Inn
  • Mcintosh Inn
Address: 4 South New Middletown Road, US Highway 1 & State Route 352, Media, PA 19063 (Formerly "McIntosh Inn")
Price range (per night):* INR4,977 - 6,319

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