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Comfort Inn Cranberry Twp. – reviews, photos

2.0 of 5
924 Sheraton Drive, Mars, PA 16046
Hotel amenities
Comfort Inn Cranberry Twp.
Comfort Inn Cranberry Twp.
Comfort Inn Cranberry Twp.
Comfort Inn Cranberry Twp.
Comfort Inn Cranberry Twp.
Comfort Inn Cranberry Twp.
Ranked #2 of 5 hotels in Mars
3.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    2
    14
    9
    4
    5
Date Rating
Pa
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Very Nice for the money”
4 of 5 stars Reviewed 2 December 2010

My wife and I stayed for one night at this motel while traveling. The room was clean and the bed very comfortable. We had a refrigerator in the room, but no micro wave oven. The WIFI was free and worked very well. The only down side was the bathroom was maybe the smallest bathroom we had ever seen, (except for a hotel we stayed at in Chicago). Everything worked fine in the bathroom, with plenty of hot water and lots of nice soft towels, so the size was fine for one night. The location is on a back road so it was very quiet, yet accessible to many restaurants and great shopping areas. The continental breakfast in the morning was the usual fair, with waffles, toast, juices, fresh fruit, cereals etc.. It was all very fresh and tasty. I will say that the woman at the front desk when we checked in was very friendly and efficient, but when we checked out the next day there was a different woman at the desk and we could not find her, so after waiting what seemed like a long time we simply left our key at the front desk and departed. They charged our credit card the proper amount, so everything worked out fine. We will definitely stay here again, as it’s a very nice, clean, quiet, and comfortable hotel.

  • Stayed November 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajax, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“This Joint Ripped Me Off”
1 of 5 stars Reviewed 1 October 2010

We stayed in this hotel on Saturday night, September 25th, 2010. After driving for 11 hours, I desperately needed two things; Internet connection and sleep. They gave us Room 516, directly attached to the elevators. All night long, we were kept awake by the sound of elevator movement. The Internet never worked for more than 2 minutes before loss of signal and when I tried to call the Front Desk, I found out that out telephone didn't work. I tried to call from my cell phone, but nobody answered the phone. To compound matters, the bathroom was a disgrace, broken tiles, dirty carpets that were frayed everywhere and about 10pm, the A/C went off and we were left in a sweltering room with no contact with the front desk. In the morning, I went to the front desk where I found a young girl dressed in a football sweater and complained to her about being ripped off and put in a room that should have been closed down. Her reaction was to just stand there and stare at me, never once uttering a word, an apology, or offering to look into it. This hotel is not worth the money. Save your money and stay at a better hotel in the area.

  • Stayed September 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask selmy1950 about Comfort Inn Cranberry Twp.
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“Avoid at all costs”
1 of 5 stars Reviewed 30 August 2010

This hotel needs a visit from corporate. It is filthy. Bathroom, floors, walls and furniture dirty.

  • Stayed August 2010, travelled on business
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask S2010_10 about Comfort Inn Cranberry Twp.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toledo, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Would not recommend to anyone”
1 of 5 stars Reviewed 19 August 2010
1
person found this review helpful

We happened upon this Comfort Inn while traveling from one destination to the next for an overnight stay when our first-choice hotel in Mars/Cranberry Twp was totally booked for the night and its front desk clerk recommended Comfort Inn a few blocks away.

I will say that the hotel's arrangement with several area restaurants (and there are many) to offer 10-15-percent discounts to its guests was very much appreciated. We had a satisfactory meal at Max & Erma's just down the block and saved a little money by showing our Comfort Inn room key cards to the server.

Like a previous reviewer, we stayed on the fifth floor and were met getting off the elevator with a strong smell of curry. I like curry, generally, but the scent was pretty overwhelming. Even worse, the hallway was super-uncomfortably warm, and unfortunately, so was our hotel room. The A/C in the room was shut completely off -- on the fifth floor in August, mind you, when we first keyed in -- and it took about 6-8 hours of running it at full blast before the room began to feel somewhat comfortable.

I don't expect a lot from a hotel when I am paying under $100 a night, but I DO expect a clean room. The Comfort Inn in Mars/Cranberry Twp did not offer that.

I found granola and long black hair in my bed between the sheets. I was completely grossed out and, in the morning, actually elected not to shower when I discovered more black hair in the tub. My husband did use the shower, however, and complained that the tub/shower diverter knob was broken so that half his shower water actually came out the tub faucet. The tile grout in the bathroom floor was really dirty and the room's window glass was filthy and gross.

There are also safety concerns about this hotel. First, they have the coffee maker on the counter in the bathroom and there is absolutely no way to arrange it for use so that the plug cord is not draped across the bathroom sink. Second, our room door did not fully swing closed behind us. We had to remember to pull it shut. Third, one of the elevators "lurched" or sort of "dropped" whenever you got in, as the doors were shutting, which made me a little uneasy and I noticed that the elevator's inspection certificate was about to expire in only a few weeks. It's also not a great sign when you can see that an elevator's emergency phone compartment is open and the cord is sprawling out as if someone had recently used it.

Other minor quibbles involved the TV -- the remote control's battery compartment latch was broken/missing, so the batteries were taped into place; and the channel guide in the room did not actually match the television channels.

Overall, I cannot recommend.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pataskala, Ohio
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Pleaseant and enjoyable”
4 of 5 stars Reviewed 19 August 2010

I have stayed at this hotel in the past and was always pleased and once again I was pleased. The rooms are really clean and had a very comfortable bed as well. The breakfast was great had a lot to chose from. My only complaint was the juice machine was broken on the last day I was there but that was the only problem I encountered. I would definatly stay here again.

  • Stayed August 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Comfort Inn Cranberry Twp.

  • Comfort Inn Mars
  • Mars Comfort Inn
  • Comfort Inn Cranberry Twp
Address: 924 Sheraton Drive, Mars, PA 16046
Price range (per night):* INR6,319 - 7,773

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