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Oaks Waterfront Resort The Entrance – reviews, photos

4.0 of 5
89 The Entrance Road, The Entrance, New South Wales 2261, Australia (Formerly Citigate Sebel)
Hotel amenities
Oaks Waterfront Resort The Entrance
Oaks Waterfront Resort The Entrance
Oaks Waterfront Resort The Entrance
Oaks Waterfront Resort The Entrance
Oaks Waterfront Resort The Entrance
Oaks Waterfront Resort The Entrance
Ranked #4 of 8 hotels in The Entrance
3.0 of 5 stars 94 Reviews
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94 reviews from our community

What travellers say about this hotel
  • Very nice(3)
  • Pool area(3)
  • Great view(3)
  • Front desk staff(3)
Traveller rating
    13
    29
    24
    11
    17
Only show reviews for Family (30) | Couples (31) | Business (7)
Date Rating
newcastle
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Lovely resort, great location.”
5 of 5 stars Reviewed 25 January 2012
3
people found this review helpful

I have just returned from a lovely relaxing break at the Oaks Resort. Our room was spacious and clean, with a fantastic view over the waterfront and ocean. The paved waterfont has lots of little cafes and restaurants, and great attractions for the little ones, including the water playground, pelican feeding and grassy areas for play. No need to drive anywhere, it is all there.The staff is very friendly and always happy to accomodate our requests. We enjoyed the pool and spa and my 1 yr old grandaughter loved the baby pool.
People have complained on here about the high step into the bath....my elderly mum managed quite ok just lift your leg for heavens sake! and the baby enjoyed her baths too!
The kitchenette was quite functional and handy, we enjoyed a few meals on the balcony while enjoying the view and the atmosphere. Rooms are very quiet when the sliding door is closed. Bed is very comfy!
We parked at the free multi level carpark directly behind the resort....felt safe enough with just a few steps into the resort. We will return!

Room Tip: Go for a room with a view!
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask trace077 about Oaks Waterfront Resort The Entrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
2 February 2012
We appreciate the time you have taken to write such a positive review of Oaks Waterfront Resort. We are sure that future guests will find it helpful.

Your kind words have been passed onto the team, who look forward to welcoming you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“OAKS WATERFRONT - A GREAT FAMILY HOLIDAY VENUE”
5 of 5 stars Reviewed 24 January 2012

Spent the weekend whilst attending a wedding and was greatly impressed with the location and The Entrance itself. Staff were professional and very helpful. Stayed in 1 br apartment - spacious, clean and lovely balcony overlooking water with colourful ski parachuters on the water, carnival atmosphere on the esplanade below with rides for the children and water fountains. I will return with my grandchildren as they will love it. The OAKS is in the middle of all the action with plenty of cafes, restaurants. It is definitely a great place for all the family.

Room Tip: High up overlooking the water
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MaryC4505 about Oaks Waterfront Resort The Entrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oaks Hotels and Resorts, Guest Relations Manager at Oaks Waterfront Resort The Entrance, responded to this review
2 February 2012
Thank you for your positive review of Oaks Waterfront Resort. We very much look forward to seeing you again next time – with your grandchildren!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
6 helpful votes 6 helpful votes
“The oaks, mad if you go there”
1 of 5 stars Reviewed 17 January 2012
6
people found this review helpful

OMG I am sorry but the only thing I found nice about this place was the pool. Do not stay here. Very disappointed not to mention a very big fire hazard. Putting your life in your own hands.
It was not clean, from undies found in the drier to things all over the floor and crockery. There were no knives and forks. No exhaust fan so you will have to open all doors. Hot plate elament that would not switch off, my husband burned his hands on it. SOOOOOOOOO over priced it was not funny. It almost ruined our holiday. Not to mention the I dont give a dam attitude that a certain front of desk staff had.
Dont even bother to get any info of things to do in the area, they have none. I had to go to the Waldorf across the road for that. If there was a spot for it i would give this place half a star!!!!!

Room Tip: Do not go there spend your money on a youth hostel, im telling you it would be better. They have pho...
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  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Richard R about Oaks Waterfront Resort The Entrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 review
“Does have some good things about it.”
3 of 5 stars Reviewed 10 January 2012

It was a last minute holiday plan for us, and we got a room here. So I am thankful. The place is right next to everything else. The pool area is beautiful, with 2 spas. The rooms themselves tell a slightly different story. Could definitely do with refurbishing or even remodelling. The best thing about them were the sheets and towels. The room we stayed in was smallish with no exhaust fan in the kitchen. That set the smoke alarm off once. There wasn't much incentive to stay in the room overall. The "bath", something that I am always excited about was one of the smallest I have seen. Far from the spa I had imagined. The bathroom door had no lock. I don't think I would go back to the place. But otherwise it didn't exactly ruin our holiday. I would go there if no other rooms were available.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask gupta_7_12 about Oaks Waterfront Resort The Entrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good location but a few issues”
3 of 5 stars Reviewed 10 January 2012

Location is great.....perfect for beach, fishing, restaurants etc
Friendly staff.
Good facilities in room (hot plate, fridge etc)
We stayed 2 nights and housekeeping didnt frequent our room. Expect abit more for $150 a night....
Very strange bathroom design, elevated bath tub/shower is dangerous (I hit my knee pretty hard).
A decent option in the entrance but dissapointing on the cleanliness front.

Room Tip: Ensure room is cleaned before accepting it and complain if housekeeping dont do their job!
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  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Mikeey23 about Oaks Waterfront Resort The Entrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Oaks Waterfront Resort The Entrance

  • Oaks Waterfront The Entrance
  • Oaks Waterfront Hotel The Entrance
Address: 89 The Entrance Road, The Entrance, New South Wales 2261, Australia (Formerly Citigate Sebel)
Price range (per night):* INR5,872 - 12,694

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Oaks Waterfront Resort The Entrance
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