Stayed in ground floor family rooom for 3 adults and one child. Plenty of room with door opening onto tropical garden area leading to pool. Had room service which was great with the chef catering especially for our 3 year old granddaughter. Staff at reception were friendly and obliging. Would certainly stay there again as the garden setting is more relaxing then just a motel room with no outlook. Close proximity to a shopping plaza.

Reception was excellent. I needed a place in an emergency and they couldn't of been more helpfull,.Even though they were nearly booked out for the 2nd night they found a room for me. The rooms were clean, bed was lovely and comfortable. 1st floor rooms have a balcony which overlooked a lovely tropical garden.

Our reasoning for coming here was for the Melbourne Victory Football match on new years eve. We drove from melbourne to gosford, staying for one night at the quest in Wagga Wagga. the quality was very good and I enjoyed our stay for 2 nights, although the trains at the back of the hotel were a bit loud. The spa bath was a nice touch, and we got a discount from booking through Wotif.com . very friendly company, and the pool was clean and was big and modern. The jacuzzi was warm and ran very well. We were on the second floor in the spa suite and we had a blacony oon which we could dry our clothes on after swimming. We went to toowon bay for a swim. great family location, but i thinkyou should go to Avoca beach for time with mates. The willows restaurant had absolutely gorgeous food, and cheap prices as well, i suggest the chicken. There are also bluetongue lizards hiding in the bushes, but they are friendly.

Overall, really enjoyed the company and a good location. great value, though i suggest booking through a discount site. Normal rates for spa suite were 255$ but we got it for 175$.

Coming from oversea, my wife and I were in the area looking for a house to settle in. The hotel management and staffs were very helpful on providing us the insight of the local areas and giving many useful recommendations in regards to our quest. Not only did we able to find our dream home in a very short time, we found some thing much more valuable that are sure to last a life time: the friendship and trust we get in this hotel. It is important for some one like us whom had been traveling around the world for some years and searching for a place to call home. We found the warm welcome and the truthfulness of the new hotel management and staff make us feel like we we belongs to here. We, especially my wife, were very grateful on the friendliness and professional hospitality of this hotel.
As for hospitality, I will give it a 7 stars!