The Housel Bay Hotel is in an absolutely stunning location overlooking the cliffs and sea and right on the SW Coast Path.
We stayed at the hotel a couple of years ago and had a lovely few days so when we were planning a quick tour of West Cornwall we had no hesitation in choosing the Housel Bay hotel again.
Unfortunately this time our experience was not so good. On our previous visit we had a premium room with a large bay window offering a stunning view. This time, that type of room was not available but we were still able to stay in what was billed as an 'executive room'. It did enjoy a view over the sea but only through a fairly small window. The room itself was really quite cramped and the bathroom was very tired. The room badly needed redecoration with water or damp stains on the ceiling and one wall.
As well as the view, we had particularly enjoyed the food on our last visit. This time, although the smart dining room was laid up for dinner, we were only offered a table in the conservator-style bar extension. We were given a 'bistro' menu and were told that was all that was on offer when we queried the fact that a much more appealing 'a la carte' menu was displayed at the hotel entrance. Not only were the menu choices quite basic, they were expensive (£16 for bland chicken and chips) and when the food arrived the quality was not at all good. The breakfast was OK and it was noticeable that there were a lot more people at breakfast than eating in the evening!
The small bar is not unpleasant however, the only Cornish beer is bottled and, call me old-fashioned, but I prefer my ale (not lager) to be served at room temperature, not out of the fridge.
I wouldn't say that we won't visit the Housel Bay again because the location is truly magnificent however, we would only do so if one of the larger rooms was available, and we would would probably eat at the pub in the village.
Room Tip: Make sure you take on of the premium front-facing rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 May 2012
Firstly, I would like to thank you for taking the time to post a review for the Housel Bay Hotel & Restaurant. I sincerely apologise to hear that you were not satisfied with your stay. We strive to keep the same Victorian theme running through the Hotel, that has remained for the past 118 years. With it's original Victorian character & charm still very much alive, I'm afraid not everything will be entirely modern and up-to-date. I must stress that if you do wish to have one of our code A rooms, you must book well in advance to ensure this. I would also like to notify you that we have a recently appointed, extremely bright and talented head chef, and the Rosette standard food has now reached another level. However we do appreciate your feedback and will be taking on board your comments to try and improve these issues as sufficiently as possible. Once again a huge thank you for your time & comments and we do hope to see you again so we can change your opinions of Housel Bay and provide you with an excellent and memorable stay. Alfred.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC